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James Gallagher Leaves EU PlayStation Blog

Moving on.

James Gallagher is leaving the role of Blog Manager over at the EU site to “have a go at some opportunities elsewhere.”

In his final message, James says that he is proud to have “helped create a social platform that isn’t about individuals”, and one that attempted to bring “PlayStation customers closer to the professionals who make the games they love.”

In some respects, he and the rest of the team has been largely successful, especially with regards to getting the content out there in an informal yet corporate manner – but there was always a nagging feeling that the community opinions went somewhat unanswered, even if they were seemingly the same ones repeated week in, week out.

It sounds like they’re trying to find the right person for the job right away, regardless, although in the meantime some “contributing editors” will “steer the ship.”

We wish James all the best in whatever he does next.

26 Comments
  1. recurv
    Member
    Since: Apr 2010

    :(

    James was the chap who believed in our little PR stunt for Velocity all those moons ago – the one with the 16 part puzzle. To support an unknown developer with a good idea was refreshing.

    Hopefully his successor will be as open minded…

    Comment posted on 11/05/2012 at 12:20.
    • nofi
      One for all.
      Since: Forever

      I think James got as much right as he possibly could whilst being hamstrung by others. I think that’s fair.

      Comment posted on 11/05/2012 at 12:37.
  2. IAmJacksMedullaOblongata
    Member
    Since: Nov 2011

    Good luck to him.

    However, the whole blog needs a complete shake up, in my opinion. Nearly every weekly content post is voted down and the comments section is rife with people asking valid questions that get systemically ignored. Typos, grammar mistakes, pricing snafus, promising updates that never materialise, getting uppity with legitimately irate customers who have been ignored over and over again … I’m all for engaging with your community but, right now, the blog is doing a woeful job at it, in my opinion, and have been for some time.

    Comment posted on 11/05/2012 at 12:28.
  3. Bilbo_bobbins
    Member
    Since: Jun 2009

    the blog is rubbish. Its old content thats already available elsewhere, and when the gamers ask questions, all they get is a blank answer.

    Personally I feel they might as well get rid of it. I stopped reading it a long time ago.

    Comment posted on 11/05/2012 at 12:32.
    • nofi
      One for all.
      Since: Forever

      it’s a corporate newsfeed though, what else can you realistically expect?

      would be a different story if tsa were the official blog…

      Comment posted on 11/05/2012 at 12:36.
      • Bilbo_bobbins
        Member
        Since: Jun 2009

        If it was TSA doing it, then it would be brilliant.

        Comment posted on 11/05/2012 at 13:57.
      • Soild_Nat
        Member
        Since: Apr 2009

        I thought TSA was the official blog!

        Comment posted on 11/05/2012 at 14:20.
      • Pemberton_
        Member
        Since: Nov 2008

        TSA should be.

        What happened to ThreeSpeech (I think)? That place led me to TSA and it always seemed decent enough.

        Comment posted on 11/05/2012 at 14:31.
      • DixNeuf
        Member
        Since: Apr 2010

        Big companies just don’t get social media. They’d be better off just posting news articles than having the blog and simply ignoring any comments that are too tricky to answer, all they’re doing right now is creating a bigger disconnection with their customers.

        Comment posted on 11/05/2012 at 14:31.
      • colossalblue
        Team TSA: Editor
        Since: Forever

        I’m only guessing here but I’d be surprised if there weren’t a mountain of corporate bureaucracy to wade through and four different people, two of whom know nothing about games, who had to approve each post the official Blog makes.

        Would be much better if they allowed it to have its own personality and accepted that people don’t want something that tightly controlled and monitored – they want approachable, informative and friendly. A chat rather than a press release.

        Comment posted on 11/05/2012 at 14:44.
      • nofi
        One for all.
        Since: Forever

        The SCEE social media agency isn’t really all that, IMO. The @playstationeu account only started actually replying to people after my kick up the arse – http://www.thesixthaxis.com/2012/02/13/is-the-ps-vitas-marketing-really-on-target/ – and is still woeful.

        The Blog’s inbreeding with OPM is another big no-no, they basically shun anything that’s not official as if it doesn’t exist, so sites like TSA are left out in the cold all the time.

        Three Speech at least linked to us now and again, but the Blog is terrible for this.

        Comment posted on 11/05/2012 at 15:05.
      • DixNeuf
        Member
        Since: Apr 2010

        All of this is why I think they’d be better of dropping a blog and just having a ‘news’ site comprised of press releases – internally, they’re clearly not geared up for social media and it’s painful to watch – the Disgaea 3 incident of a couple of weeks ago springs to mind, when it looked like the game had been completely forgotten – when they finally did confim it was coming out, it was a single line on page 7 of the blog comments…..

        Comment posted on 11/05/2012 at 15:27.
      • Tuffcub
        On the naughty step.
        Since: Dec 2008

        Or if someone from TSA had applied for the job.. tum te tum..

        Comment posted on 11/05/2012 at 17:15.
  4. Mr_writer
    Member
    Since: Mar 2009

    Bilbo you think every thing is rubbish so no suprise there, you can’t please everyone all of the time.

    Comment posted on 11/05/2012 at 12:41.
    • Bilbo_bobbins
      Member
      Since: Jun 2009

      I think you might be right there :)

      Comment posted on 11/05/2012 at 13:57.
  5. DixNeuf
    Member
    Since: Apr 2010

    I saw Sony were looking for a new community manager a couple of weeks ago – I briefly considered applying as I do that sort of thing now for another company, but decided against it after thinking about all the times it looked like the community guys had been left hanging by whoever controls the information flow – seems like a massively frustrating and unsatisfying job.

    Comment posted on 11/05/2012 at 12:42.
    • Jakster123x
      Member
      Since: Aug 2011

      Yeah i saw that as well so sort of figured out James was leaving but i think he’s done a good job personally.

      Comment posted on 11/05/2012 at 13:43.
      • DixNeuf
        Member
        Since: Apr 2010

        It seemed that way to me too, like he was doing the best he could with one hand tied behind his back. Not surprised he’s moved in, can’t be much fun working in communications when you’re not allowed to communicate half the stuff you know about.

        Comment posted on 11/05/2012 at 15:29.
  6. Forrest_01
    Member
    Since: Jun 2009

    I might go for that job – It’s just a case of ignoring people & constantly getting things wrong, right? :P

    Comment posted on 11/05/2012 at 12:56.
  7. Sympo
    Member
    Since: Aug 2009

    Is The Lone Steven still looking for a job? This could be perfect.

    Comment posted on 11/05/2012 at 15:40.
    • The Lone Steven
      Never heard of him.
      Since: May 2010

      I’ll just be lazy and ignore people. So i would end up being SCEE’s employee of the month. :p

      Comment posted on 11/05/2012 at 16:29.
      • hazelam
        Member
        Since: Feb 2009

        you’ll be running the company in six months. O_O

        Comment posted on 11/05/2012 at 17:26.
      • The Lone Steven
        Never heard of him.
        Since: May 2010

        I would turn the company around and actually deliever decent service.*is informed that SCEE has just taken a restraining order out on him* As well as trying to use the company to take over the world.

        Comment posted on 11/05/2012 at 17:37.
  8. hazelam
    Member
    Since: Feb 2009

    i think it’s fair to say i’ve butted heads with the staff on the blog on a few occasions, including James.
    but i wish him the best for the future, he never seemed like one of the arseholes types from scee, not like that two faced twat mb.

    anyway, i can’t imagine staff turnover this high is normal, there has to be something wrong over there.

    Comment posted on 11/05/2012 at 17:39.
    • Gadbury
      Member
      Since: Jan 2009

      I remember you from the SCEEEA campaign =] Always like a good head butt!

      As colossalblue mentioned, I bet this job is very frustrating for the reasons he mentioned.

      Comment posted on 12/05/2012 at 07:02.

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