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PSN Users Charged For Deadly Premonition Pre-order, Still Don't Have The Game

Er. Something's wrong.

Did you pre-order Deadly Premonition from the European PSN Store when it was first put up for its pre-launch digital outing? Well, chances are you’ve been charged, and the game’s still not available for download from Sony’s (recently patched) online Store.

From what we can gather (and we’re still looking into this) PSN users were charged for the game at the end of April. That wouldn’t be so bad if the game was released in yesterday’s PSN Store Update, but it wasn’t.

“I am still awaiting a response from Sony about the continued delay to the Deadly Premonition digital release. My account has been debited and yet no communication about the delay, or any form of apology, has taken place,” says one PSN user.

Apparently users have emailed SCEE’s customer service, but are yet to receive a response.

“Sorry to say but I’m not able to provide full details of the delay,” comments Sony’s Jawad Ashraf on the PlayStation Blog. “As soon as it’s ready we aim to push it out.”

Hopefully the game appears today or tomorrow – early indications show that the pre-order download date does appear to be aiming at the 3rd or the 4th of May. It was released onto store shelves on the 26th of April. It’s available from online retailers for around £25.

14 Comments
  1. Carl
    Member
    Since: Jan 2009

    …? Preorder monies are always taken a few days before the game becomes available.

    Comment posted on 02/05/2013 at 09:35.
  2. hanmik
    Member
    Since: Oct 2012

    But the game isn´t supposed to unlock untill the 4th, of May..?

    http://i.imgur.com/2fvamBt.jpg

    Comment posted on 02/05/2013 at 09:40.
    • Alex C
      One for all.
      Since: Forever

      Didn’t say that before though. It was expected last week. Then Wednesday.

      Comment posted on 02/05/2013 at 09:42.
  3. XisTG
    Member
    Since: May 2010

    A pre-order on a digital release shouldn’t be charged until the game is available. Right?

    Comment posted on 02/05/2013 at 09:57.
  4. hazelam
    Member
    Since: Feb 2009

    just another wednesday at scee.

    and people wonder why i’m so critical of them.

    they take peoples money, and that’s all the response they think those people deserve?
    is this the level of service scee thinks is acceptable?
    adam orth should join scee, his attitude towards the customer would be a perfect fit there.

    Comment posted on 02/05/2013 at 10:17.
    • JesseDeya
      Member
      Since: Jan 2010

      Hardly orth like. We’re talking about a game that has been delayed at most a few days – and there is some conjecture as to whether it has been delayed at all, apparently it was always supposed to be the 4th of May.

      Secondly, an SCEE rep has responded to comments about the delay and literally said sorry. Orth said #dealwithit. See the difference?

      Comment posted on 02/05/2013 at 10:36.
  5. Kennykazey
    Member
    Since: Mar 2010

    On another SCEE note, are anyone else having troubles getting into the store? I keep getting an error message when launching it, if I persist it will eventually work, but it sucks and it’s been like this since the last FW update I believe.

    Comment posted on 02/05/2013 at 10:22.
    • freezebug2
      Member
      Since: Dec 2008

      There was an update patch for the store yesterday, I think it was to slow it down a bit for running so fast that you’d miss stuff. :P

      Comment posted on 02/05/2013 at 10:30.
      • Kennykazey
        Member
        Since: Mar 2010

        I had this problem both before and after that patch though. If anything it’s gotten worse.

        Comment posted on 02/05/2013 at 12:23.
    • matthangzhou
      Member
      Since: Sep 2010

      Yeah when I try and download the patch my ps3 freezes and I have to hard reset.

      Comment posted on 02/05/2013 at 11:48.
  6. matthangzhou
    Member
    Since: Sep 2010

    Ironic title for another cock up at SCEE.

    Comment posted on 02/05/2013 at 11:48.
  7. Broonba
    Member
    Since: Mar 2009

    Exactly the reason why I’d never pre-order digital versions, even if it was the best game ever.

    Comment posted on 02/05/2013 at 11:56.
  8. Bilbo_bobbins
    Member
    Since: Jun 2009

    lol. Maybe people will learn never to pre-order digital games. It’s pointless.

    Comment posted on 02/05/2013 at 12:00.
  9. countsorlof
    Member
    Since: May 2013

    Just checked psn, now it says it’s available for download on the 8th of may. This is rediculous.

    Comment posted on 03/05/2013 at 00:08.

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