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The PSN Store Is Down Unexpectedly - Error 80710D36

Don't panic, it's probably just some more mysterious maintenance.

Don’t be too alarmed, but there are reports that the parts of the PSN have gone down unexpectedly. More specifically, the Store seems to be kicking up an error message and not allowing access from PS3, Vita or Web. Comments are flooding in to the Blog, with no official response just yet.

We would often get prior warning if there’s maintenance planned on the Store but as far as we’re aware, this isn’t scheduled. The error code people are seeing is 80710D36, which is characteristically vague but seems to simply be the “unscheduled Store Maintenance” error code that people have got in the past. It also surfaced around attempts to change the account password.

There is some speculation that this might be tied to expected protest hacking attempts that have been threatened against banks and large financial institutions in the United States. Given the PSN’s history, it’s natural to fear the worst at every unexpected error code but we’d urge patience and calm until we know more – it’s much more likely to simply be a bit of unscheduled tidying up.

Update: It looks like this problem is with the wider network, rather than simply the Store, for many people – reports that some can’t sign into the Network at all. Apparently SCEE is “looking into it” but the Japanese Sony site has posted that things are currently off.

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17 Comments
  1. Winkle
    Member
    Since: Nov 2009

    Its not letting me sign in on my Vita as well.

    Comment posted on 07/05/2013 at 11:31.
  2. 3shirts
    Member
    Since: Aug 2008

    I know that code, it means there is too much flootamine in the megacondensor. A little acidite and a good scrub down with a farklar-brush, it’ll be fine

    Comment posted on 07/05/2013 at 11:33.
  3. Crazy_Del
    Member
    Since: Jul 2009

    Urgh I just want to play Battlefield Multiplayer! Plus Fifa Vita aswell. There’s also Payday The Heist Meet tonight.

    Comment posted on 07/05/2013 at 11:35.
  4. Tuffcub
    On the naughty step.
    Since: Dec 2008

    Purge the warp core and inverse the particle stream and all will be well #StarTrekFix

    Comment posted on 07/05/2013 at 11:50.
    • Ed the Penguin
      Member
      Since: Dec 2008

      Reversing the polarity of the neutron flow may also help….

      I’ll get my scarf.

      Comment posted on 07/05/2013 at 12:14.
    • The Avenger
      Member
      Since: Oct 2012

      A touch of Vulcan Logic: Either the network is being interfered with by Sony staff, or its being interfered with someone else. The idea of it being a random glitch is possible, but one that hits across the whole network across continents is unusual and quite possibly impossible.

      Comment posted on 07/05/2013 at 13:29.
  5. DividSmythe
    Member
    Since: May 2012

    I noticed it earlier. Boo come on Sony.

    Comment posted on 07/05/2013 at 12:36.
  6. JR.
    Member
    Since: Apr 2013

    Error 80710… the number of times PSN has been down since the ps3 launched.

    Comment posted on 07/05/2013 at 13:34.
  7. The Avenger
    Member
    Since: Oct 2012

    Seems to be fixed now apparently. I can access the store and the JP website is saying everything is OK. Must have been some random tidy up.

    Comment posted on 07/05/2013 at 13:46.
  8. h6exx
    Member
    Since: Mar 2011

    I hope its not got anything to do with this;
    http://www.thesixthaxis.com/2013/05/04/sony-giving-away-20-psn-voucher-via-xperia-privilege-app/
    I haven’t spent mine yet… :(

    Comment posted on 07/05/2013 at 14:11.
  9. quinkill
    Member
    Since: Oct 2010

    I’m playing Battlefield 3 multiplayer no problems

    Comment posted on 07/05/2013 at 14:12.
  10. DividSmythe
    Member
    Since: May 2012

    According to Ps blog they’ve just put in an invite section on PS store that is what it must of been for.

    Comment posted on 07/05/2013 at 15:15.

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