Xbox One users are reporting an error code 0X87DE07D1 currently cropping up when trying to access digital downloads, and the current theory is that Microsoft has implemented a region lock to stop players taking advantage of deals in different locations. At the moment there is no concrete evidence this is the case but as of now unverified accounts of calls to Xbox support which state that digital content is region locked are being reported. This goes against Albert Penello’s claims from last year of no region locking on the system.
“First – all games are WW signed. Not all 360 games are.
Second – The console will work everywhere (keeping in mind Power Supplies)
Third – You can use one of the 13 digital marketplaces corresponding to our launch markets, assuming you have a valid payment instrument for those countries. Lots of people in Europe specifically travel, move, and visit family.
You will still find that music and video content can be geo-restricted based on licensing. (e.g. Netflix works only in supported countries).”
The official Xbox One support page lists the following things 0X87DE07D1 could refer to:
- The game was purchased and downloaded, but you aren’t signed in and connected to Xbox LIVE.
- The game was purchased and downloaded by another family member, and that person is not signed in to the console.
- The game disc is not in the console.
When it comes to Sony’s own digital market you can purchase codes outside your own region, as long as you have a secondary account linked to the other region. Once that content has been redeemed you have access to it globally. We’ve reached out to Microsoft to help clear up the confusion.