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PSN Is Down On PS4, Users Report NW-31201-7 Error

PS3 and Vita appear unaffected.

If you try to sign into PSN on your PS4, yo might find that you’ll be greeted with an error telling you that you cannot connect to the server and giving the error code NW-31201-7. Oddly, the PS3 and Vita seem unaffected.

You’re not the only one, as the issue seems to be widespread, with many users reporting on twitter that the PSN service is down and citing the same error code. It’s likely that the service is overloaded, meaning that it’s down completely (or at least close to that) at the moment.

Sony’s official error code list shows that the NW-31201-7 error means that the servers may be unavailable, while the PSN status page currently shows that the PSN is offline, with PS4 users unable to connect to the service.

The PlayStation Network is currently:

Offline

PlayStation 4 users are currently unable to access the PlayStation Store and may experience connectivity issues with PSN. We apologize for the inconvenience and are working to resolve the situation as quickly as possible.

This comes soon after the maintenance on Monday, and news that the US PSN store update would be delayed by a day from Tuesday until today.

Sony are currently investigating the case and we’ll let you know when the service comes back up.

UPDATE: While the status page still claims that the service is still offline, users appear to be able to sign into PSN once again.

UPDATE 2: The PSN is now back online and fully functional, according to the official status site.

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24 Comments
  1. tonycawley
    Pint! Pint!
    Since: Feb 2009

    Good, this means I won’t be able to spend my entire evening on warframe as usual and will be able to get something productive done!
    Bad because it means I’ll lose my daily login bonus on warframe and it’ll reset to day 1 :-(

    Comment posted on 12/03/2014 at 17:48.
    • Klart
      Member
      Since: Jun 2010

      I lost my daily login bonus yesterday already due to PSN problems…

      Comment posted on 12/03/2014 at 17:58.
    • Kitch
      Member
      Since: Aug 2008

      Just log in then switch off. Or join me later. I’ll be on from 9.

      Comment posted on 12/03/2014 at 18:46.
      • tonycawley
        Pint! Pint!
        Since: Feb 2009

        Yeah I do that, but if psn is down we can’t log in!

        Comment posted on 12/03/2014 at 18:50.
      • Kitch
        Member
        Since: Aug 2008

        I just logged in. It might be a local issue.

        Comment posted on 12/03/2014 at 19:25.
      • tonycawley
        Pint! Pint!
        Since: Feb 2009

        I’m also in no problem.

        Comment posted on 12/03/2014 at 20:35.
  2. TSBonyman
    Member
    Since: Dec 2009

    I was wondering if something was up, i haven’t been able to get the web store to load at work today.

    Comment posted on 12/03/2014 at 17:49.
  3. baggyg
    Member
    Since: Apr 2009

    Getting a E-82F001F8 error whilst trying to connect and practise for the TSA Fifa tourny.

    Comment posted on 12/03/2014 at 18:17.
  4. Stefan L
    Community Team
    Since: May 2009

    I figured Titanfall might put the Xbox servers under pressure, but for it to take down PSN as well is impressive.

    Comment posted on 12/03/2014 at 18:31.
    • Andrewww
      Member
      Since: Jan 2010

      Didn’t I tell you the other day that we will all suffer from this Titanfall thing..? I knew it.

      Comment posted on 12/03/2014 at 18:46.
  5. Tuffcub
    On the naughty step.
    Since: Dec 2008

    Just signed in, seems ok..

    Comment posted on 12/03/2014 at 19:09.
  6. TSBonyman
    Member
    Since: Dec 2009

    All seems working okay for me now, although i got a worrying notification when i powered on my PS4, telling me that my Dead Nation save game upload had failed because it had “already been uploaded by another PS4″.. O.o
    Retried it manually and it worked fine, phew.

    Comment posted on 12/03/2014 at 19:31.
  7. bigchrissyc
    Member
    Since: Aug 2013

    I just signed in on the Vita and got my log in bonus for Warframe ;)

    Comment posted on 12/03/2014 at 19:42.
  8. sonyisoverrated
    Member
    Since: Mar 2014

    The network isnt back for me yet.Im growing so tired of this crap from sony but i guess ill just accept that this will always be happening and bend over and assume the position.

    Comment posted on 13/03/2014 at 11:31.
    • BullyBurton
      Member
      Since: Feb 2013

      winner of most obvious troll goes to you sir

      Comment posted on 13/03/2014 at 13:06.
      • ABlokeCalledDaz
        Member
        Since: May 2010

        Well said. I’m guessing sonyisoverrated was already bent over and assuming the position from XBOX live going down the other day.

        Comment posted on 13/03/2014 at 14:48.
      • double-o-dave
        Member
        Since: Nov 2008

        Yep, its probably down to the fact he can’t pick up his wifi signal whilst he’s under a bridge.

        Comment posted on 13/03/2014 at 15:09.
      • sonyisoverrated
        Member
        Since: Mar 2014

        Lol you are the troll troll and a very hypocritical one at that.

        Comment posted on 15/03/2014 at 02:03.
    • Starman
      Member
      Since: Jul 2011

      At least you don’t have to pay to play online… oh.

      Comment posted on 13/03/2014 at 23:16.
  9. sonyisoverrated
    Member
    Since: Mar 2014

    How am i a troll,im just venting like everyone else,blow me

    Comment posted on 13/03/2014 at 23:32.
  10. sonyisoverrated
    Member
    Since: Mar 2014

    Buncha nerds lawl

    Comment posted on 13/03/2014 at 23:34.

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