Sky Broadband Fixing PSN Problems

Have you been having trouble connecting to the PlayStation Network since late last week?  Is Sky Broadband your ISP?  If you answered yes to both those questions then Sky has an apology for you.  It seems that there has been an error in their systems which has been trying to block access to the PSN between 5pm and midnight.  For an unspecified reason Sky’s system decided that the PSN was a “heavy traffic”, peer-to-peer application and tried to prevent users from connecting as well as break any connections that had been made.

In a statement sent to Eurogamer Sky said, “Our network management system mistakenly classified PlayStation 3 traffic in a way which meant some customers using their consoles to access the internet may have had their speeds reduced, in line with our network management policy for Sky Broadband Connect.”


“This was a mistake and resulted from a systems error, for which we apologise. Our team is working on fixing this as a matter of urgency. All other Sky Broadband users are unaffected, as there are no traffic management policies in place for our on-network broadband services.”

I know from comments in our forums and activity on my Friends List that some of you, like Roynaldo,  have been having problems of this kind this recently.  If you are Sky subscribers hopefully they will soon be resolved.  Many ISPs indulge is this kind of traffic management or traffic shaping and it is just another thing that we need to bear in mind when downloading lots of E3 videos off the store or listening to/watching epic VidZone playlists.  Though the ISPs should know not to block PSN traffic evidently things can go wrong.

Source: Eurogamer