Square Enix Latest Victims of Hackers

These days, you’re nobody if you haven’t had your data accessed by unauthorised persons. Obviously, the PSN hack set trends because since then we’ve had loads of companies admitting to breaches and Microsoft, who still claim that the ongoing Live/FIFA issue is phishing.

The latest company to admit to a breach in their online security is Square Enix, whose community portal – Square Enix Members – has apparently been virtually prodded with a hacker’s stick.

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There’s probably no need to worry though. Square says one server shows signs of being disturbed and there is no chance of credit card information being accessed because it was on a different server. There is a possibility that “some personal information” got accessed but we assume that’s just names.

The company has suspended the service for the meantime, posting this statement in its place:

We have reason to believe that unknown parties may have gained unauthorized access to a particular Square Enix server related to the free SQUARE ENIX MEMBERS service offered in North America and Japan. In response, Square Enix, Inc. has temporarily suspended operation of the SQUARE ENIX MEMBERS service starting at 10PM (PST) on December 12, 2011.

We are assessing the full extent of this potential breach to determine what data, if any, was compromised and will provide more details as soon as possible. While some personal information may have been accessed, we can confirm that there is no possibility of any credit card information leak from this incident, since the server in question stores no credit card information. We estimate that the suspension will continue for a few days until we complete our investigation and counter-measures. We will update you as we learn more.

We sincerely apologize for any inconvenience caused by the temporary suspension of the SQUARE ENIX MEMBERS service. We take data security extremely seriously and we regret any inconvenience this may have caused our customers and fans. We appreciate your patience and support at this time.

As always, we recommend different passwords for every site you sign up to online, never handing that information out to others and keeping your credit card and private information as you would offline – that is, not leaving it lying around.

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7 Comments

  1. This is becoming a rather worrying trend.

  2. Between these endless cases of hacking and the introduction of online passes, I fail to see any real incentive to play online these days.

    • A bit of fun? Playing online can be great, but yeah, I am starting to agree with you…

      • True but my view is:
        Playing with strangers = not fun, usually laggy, constantly abused by 8 year olds
        Playing with a group of mates on the same couch and are therefore within punching distance (+ beers) = awesome :D

  3. Luckily I don’t think I have an account with them. Or do I?

    Bleh, it’s too hard to keep track these days.

    • This is the same for me, there could have been one night I’ve registered an account with no intention of actually using anything.

    • Urgh, same. Did a search for my username the other day (a made up word) and came up with a depressingly large amount of results.

      Fairly certain I’ve got a Square Enix Member account aswell. So many freaking hacks lately, not sure if I can even be bothered changing my passwords this time, might just hope for the best.

      I am pretty good about password security, but when your accounts are well above the hundreds and you don’t really trust password managers, it’s hard to do security properly. I personally use tiered passwords, unimportant stuff all use the same password, important stuff uses another, stuff with credit card information uses 1 of 3 very complicated passwords (multiple words, upper case, lower case and numericals). I’ve found it to be quite a good way of doing things, no need for a password manager, and still fairly secure… *touches wood*

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