Reports came in overnight that PS3s were getting bricked by Sony’s latest firmware update – version 4.45. It doesn’t affect every machine (indeed, it appears those that are affected are in the minority at the time of writing) but it does appear to be concentrated on those with larger than 500GB hard drives, or custom drives.
Sony has already pulled the firmware update, so chances are if you’ve not downloaded it yet you won’t get the prompt and won’t (presumably) need to worry about all this. Likewise, if you’ve downloaded it and installed it and all is fine then you’re good to go.
However, some consoles have been ‘bricked’ by the update, which means something has gone wrong during the install and the PS3 won’t boot up properly, or at all. Thankfully Sony have a ‘safe mode‘ built into the console which means that there’s still a chance your machine can be restored.
You’ll need to wait until Sony have come up with another version of 4.45, most likely, but it’s still worth giving this a go to see if it works. Bear in mind that you do this at your own risk and we’re not responsible for any further damage or loss of data. If you’re concerned, the best place to start is Sony’s Customer Services.
The video below explains what you should be looking at:
Again: attempting any of this may result in loss of data on your console, and Sony recommend keeping full backups of your data. Always call Sony first.
How do you access safe mode? It’s quite simple. Turn off the console, then hold the power button down until you’ve heard three beeps. That should take about 15-20 seconds. It’ll then power off again. Do the same again – hold the button down – and on the third beep it’ll actually do two quick beeps.
You’ll then need to connect a controller via USB and press the PS button. You’ll then get the safe mode menu, which will let you restore and reset various options.
Obviously the one you want is the bottom option – System Update – which it’ll attempt to do via USB. As we said you’ll need an updated version of 4.45 from Sony (which we assume will be coming shortly) and hopefully that’ll fix things. It might, it might not, but it’s probably worth a shot, right?
Please note that safe mode shouldn’t be used lightly and some of the options can completely wipe your console, including all your saves, profiles and downloaded games. Again, get in touch with Customer Services first and see what they have to say.
Sony have said they’re “aware of reports that the recent PS3 update (4.45) has caused” and “apologise for the inconvenience”. Another version of 4.45 should be arriving soon.