Rental service Boomerang Games have begun an investigation with a third party to try and discover if they were hacked and credit card information was stolen. A couple of weeks ago many of their customers started reporting credit card fraud, including our own Dom, on a card he only used for Boomerang and Amazon.
An update on their Facebook page says they were advised against sending a “blanket email” to all their customers, as this may have broken “ICO Guidelines warning against “over-notification”, whatever they are.
The following statement was posted on their Facebook page.
The investigation is progressing with the authorised, Third Party specialist we have appointed.
This is at the forensic level and is detailed and painstaking work. As yet, they have not been able to find conclusive evidence of a breach or how this might have taken place. Of course, this could change, as the investigation progresses, and we will keep you informed on this.
Understanding what has happened and where, with regards to compromised card details is very important to us also.
In other news, guess what? The credit card I use for Boomerang was just charged over £1500 at a “woman’s sport store” in Rotherham. I’m not sure if NatWest phoned because of the large payment or that they knew that I was unlikely to be doing any lady sports.
If you are a Boomerang customer keep a close eye on your bank account.