WWE 2K20 has a ton of bugs and glitches according to those who have played it. Reports of poor character models, character models just glitching when interacting with each other or pretty much any part of the scenery, music tracks of entrances continuing to play through matches, and characters just appearing to float. It’s reported Sony is offering refunds for PS4 players due to the issues, though you should check the refund policy. It does state that refunds are given if the content is faulty, though it may not always go through.
Now, 2K Games has responded to the complaints regarding WWE 2K20 through the official Twitter account.
— #WWE2K20 (@WWEgames) October 25, 2019
In the statement, 2K has stated it is investigating all of the concerns that have been put forward, which shouldn’t be too hard with the amount of evidence being shared and will attempt to address them. However, this going to take time with the company confirming that a patch may take up to two weeks to be deployed, and that patch won’t fix all of the issues.