Microids and Playmagic issue apology over XIII remake

This week the remake of XIII was released and the reception for the return of this first person shooter has not been met with celebration. Instead players and fans of the original XIII have reported numerous issues with the XIII remake, and by all accounts the game is currently not worth the money. The issues are so prevalent and the outcry widespread that Microids has issued an apology about the state of XIII. Playmagic, the developer, has been working on a day one patch that was not released day one. You can read some of the apology below.

The highly anticipated remake of XIII, awaited by many fans, came out earlier this week. Unfortunately, players expectations have not been met by the launch version and we hear loud and clear the legitimate criticism and disappointment.


First and foremost, we would like to offer our most sincere apologies for the game’s technical issues. In its present state, XIII does not meet our quality standards and we fully understand players’ frustrations. The pandemic has impacted the game’s production on many levels. Pivoting to home working for the teams has added unexpected delays in the development schedule and the QA process. We hoped we would be able to provide a Day One patch fixing all the issues but the development of this update is taking more time than expected.

Microids has also published a list of what will be fixed in upcoming patches and you can find that list below.



Framerate will be improved in the following locations:

  • Rooftops – Departure
  • Emerald Base – Insertion
  • Emerald base – Rescue
  • Kellownee Lake – Exploration
  • Spads Base – Sabotage
  • Spads base – Destruction
  • Spads Submarine – Evacuation
  • Resolute base – Intrusion
  • Sanctuary – Sunset Sanctuary
  • SSH1 Base – Forbidden Entry


  • NPC AI improvement is planned.

Save System:

  • Will be improved: the player should be able to load his progression at the last checkpoint and with his weapons saved.


  • Will be improved in following locations:
  • FBI Headquarters (Games crashes when FBI agents kills XIII)
  • Spads Base 02 (Game crashes when the character dies in the water)
  • Emerald Base 02 (Game crashes when XIII dies 2 times near ladder with electricity.)
  • Emerald Base 03 (Game crashes when XIII dies 3 times near electric surrounded area)

Graphics :

  • Sometimes, 2D asset may stay on screen indefinitely if triggered before a loading
  • Vsync setting will be added on PS4 and XB1
  • Some 3D models will be improved
  • Lights will be improved on PS4 and XB1


  • Some issues with objective marker might be missing in some levels or stay active even though you finished the objective.
  • “Finish Him” achievement – There are currently issues to unlock this achievement.
  • You could be stuck if you switch the Spying Microphone for a weapon.
  • Player can fail to grab ladder to go down and fall (Pressing A/X/Space mid air to grab the ladder while falling to catch it).
  • Sometimes, ammo can not be picked up.
  • Escort in Prison can be broken.
  • Alarm in Prison/Asylum does not have the behaviour expected.
  • Kellownee Lake Exploration – A deer fails to run away and can get stuck.
  • Sometimes, you can go out of the world if you press the button for crouch at the starting of the mission.
  • Sometimes, Game over message does not match with the condition.


Sound Design:

  • Some voice lines are cut before the end of the dialog.
  • In some parts, some SFX and musics are missing.


  • Switch profile from Xbox menu issue:

There is an issue if you change profile on the main menu by disconnecting the profile in the Xbox menu and connect to the another profile. If you are stuck on the main menu, please relaunch the game.

  • Launching the game without first signing into Xbox profile issue:

There is an issue if you launch the game without signing into an Xbox profile. You could be stuck on the title screen. If this issue occurs, please close the game and relaunch it with a profile connected.

  • Newly signed in user can continue the previous user progression issue:

There is an issue if you change your profile from the Xbox menu during an active gameplay. If you are able to continue the previous user progression, please relaunch the game with your new profile.

Playmagic is also working on a content roadmap that will feature additional levels, skins, weapons, and local multiplayer modes. There is no expected date for when this free content will arrive.

Source: Microids

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From the heady days of the Mega Drive up until the modern day gaming has been my main hobby. I'll give almost any game a go.


  1. I’m not informed enough to know all of the dynamics at play but it seems like relying on Day One patches is risky. Seems better to get the main issues sorted in the release code.

    • Day One patches usually fix a lot of problems, the game on the disc can be awful these days, or indeed in the past. I remember reviewing The Evil Within and it was an utter shit show, all sorts of graphical problems, and they checked out a day one patch a day before the review went up and fixed most of it so I had to hammer through the entire game again. A Plagues Tale was the same, janky frame rate and dodgy AI, then the day one patch fixed it all. I think pretty much every game now says “Internet connection required” on the back of the box so they can cover their arses with a D1 patch.

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