New PS5 owners – Follows these two tips to reduce issues with your console

PlayStation 5 is out in the UK! Hurrah! However, our American chums have had there consoles for a week and have been reporting a couple of problems which in the most severe cases leading to bricked consoles, and in others a complete factory reset.

There’s no official word from Sony about these issues or when they will be fixed – the first PS5 system update earlier this week doesn’t seem to have helped things – so in the meantime we recommend the following tips.

Download Queue Bug – What’s going wrong, and how to fix it?

There seems to be an issue with games that have both a PS4 and PS5 version. If you try and download these titles, such as Call of Duty: Black Ops Cold War or Mortal Kombat 11, you will get both the PS4 and PS5 versions in your download queue, but only the PS4 version will download, leaving the PS5 version hanging.


The only known solution once affected is to do a full factory reset of the console, which wipes everything and you will have to start from scratch. To avoid the issues in the first place, the only safe option seems to be not to download games that have both PS4 and PS5 versions and wait until Sony fix the problem.

PS5 Rest Mode Issues – How to avoid HDD and rest mode crashes

There have been many reports of the PlayStation 5 rest mode causing issues with the consoles, sometimes forcing people to rescan and repair their PS5 hard drives and in a few cases that has failed and the console has been bricked.

To stop your PS5 going in to rest mode go to the Settings menu on the console, the navigate to Power Saving and then Set Time Until PS5 Enters Rest Mode. From here select “Don’t Put in Rest Mode”.

PlayStation 5 Guides and more from TheSixthAxis

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