Forza Horizon 4 crashes affecting Xbox Series X|S after Series 35 update

Forza Horizon 4 players have been reporting issues with the game on Xbox Series X|S, seemingly related to yesterday’s Series 35 update. While not a universal issue, those affected are simply unable to load into the game, and it crashes after the licensing splash screen.

Update: Forza Support has acknowledged the issue:


We’ve not been able to replicate the issue ourselves, and the user complaints only mention the Xbox Series X|S consoles as being affected.

The workaround that users have discovered is to launch the game while disconnected from the internet or while logged out from your Xbox account, and then log in once the game has loaded.

The excellently named Mr. Glockenspiel details his fix:

Xbox Series X here. I just fixed it by:
1 – Disabled instant sign on (Settings > Account > Sign-in, security & passkey > Instant sign-in)
2 – Restarted Xbox
3 – Upon restart, skipped sign in
4 – Started game
5 – Manually signed back into my account on the main menu
6 – Continued game
7 – Searched and successfully joined a session when prompted

Surrounding the patch release, the Forza Support Twitter account noted that they were investigating some crash issues for the recent Steam release, but have yet to acknowledge the Xbox Series X|S crashes.

The Series 35 update was pushed out to payers last night at 6PM UK time. The update with version number *.468.308 weighing in at 6.6GB on Xbox Series X, but just 1.1GB on PC and 653MB on Xbox One. It puts in place the new seasonal rotation that the game is built upon, with specific in-game events and rewards. There’s also a trio of new cars to grab.

  • 2020 Jeep Gladiator Rubicon (new to Forza)
  • 1975 Citroen DS 23 (new to Forza)
  • 1993 Porsche 928 GTS (previously in FM7 and FH3)

There must be something going around right now. While Forza Horizon 4 is a much more established game, having been released two and a half years ago, its suffering a significant issue at exactly the same time as new PlayStation 5 exclusive Returnal. Last night also saw the release of an update for Housemarque’s roguelike shooter that created a save file corruption issue and forced them to pull the patch.

Hopefully the team still catering to can react quickly and fix the issue.

Source: Reddit, Forza Forums, Mr. Glockenspiel

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