This Is The First Thing To Do When You Get Your PS Vita

So, you’ve got your PS Vita (whether it’s today via an over eager online retailer, or tomorrow from the high street) and you’re busily unwrapping the box and sticking it on charge.  Well, before you dive in – stop – and read this, because it’s important.

Basically, the Vita will want to connect to your wireless Wi-Fi router when you first boot it up, and it’ll want to look for Firmware updates at the same time as trying to get you to sign into your PSN account.  But it can’t, and gets stuck in a frustrating loop.

It’s odd, but here’s what happens: if you try to use an existing PSN (or SEN, as it’s now known) account you’ll be told that the Vita will need to do a firmware update (the latest system software isn’t on the Vita yet) but will then take you back to the account screen.  Ad infinitum.

Here’s what to do:

  1. Press ‘do not use‘ rather than ‘use‘ when asked about your account.
  2. This will set you up on a trial (temporary) PSN/SEN account.
  3. Watch the video, it lasts a few minutes.
  4. Then it’ll let you update the system software.  If you don’t get a prompt, go into Settings and it’s at the top.
  5. Then you can go back and use your PSN/SEN account.

It’s trivial once you’ve worked it out, but I remember being stumped with this back in December, so it’s worth pointing out.  Basically, if you’ve already got a PSN account from your PS3 or PSP, you’ll need to abandon it temporarily whilst the Vita updates.

Then you can go back to it, and enjoy having your Friends list, trophies and messages as normal.



  1. I’m still on the fence but if i fall off and buy a Vita that’s going to be very useful information that will save me some cussing! ;) Sadly many people may be in for a frustrating first-experience with their Vita if they are unaware of the workaround.

  2. Cheers for the advice, would have got in the loop without it.
    Got an email from ShopTo saying my Vita is due for delivery between 15:03 – 16:03 by someone called Darren.

  3. Yeah this really confused me today when I got mine, sorted it out in the end though.

  4. Oh dear basically anyone unaware of ze news will be badly affected

  5. Another great post from TSA. So bloody excited it feels wrong.

  6. Helpful tip articles like this are what sets TSA apart. Thanks Nofi.

  7. Just got a memory card through the post. Never realised just how small they are, about the size of the chip in a credit card.

  8. Cheers :-)

  9. haha what am I doing I don’t have the money for this, but I walked into the shop just to have a look and somehow left with a vita! but anyway, thank you very much for this guide it was amazingly helpful, hopefully i’ll see you all on fifa football soon!

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