It didn’t take long for Epic to reach a decision on Paragon’s future. On 18th January, a surprisingly frank Reddit post said that, despite numerous efforts to capture a larger audience, none of their major updates for Paragon had truly succeeded and that they would slow the rate at which they update the game while deliberating on how to proceed. A week and a half later and Epic have decided to close down the game, with service ending on 26th April.
In a statement, Epic said:
It’s with heavy hearts we’ve decided to close down Paragon.
We truly appreciate everything you’ve put into Paragon. We received many passionate ideas for where to take the game; the outpouring of thoughtful suggestions is another testament to this incredible community.
After careful consideration, and many difficult internal debates, we feel there isn’t a clear path for us to grow Paragon into a MOBA that retains enough players to be sustainable.
We didn’t execute well enough to deliver on the promise of Paragon. We have failed you — despite the team’s incredibly hard work — and we’re sorry.
Paragon was Epic’s take on the MOBA genre that acted as a graphical showcase for Unreal Engine 4 at the same time. Its particular twists saw it bring the camera in closer behind the character and give direct control of the character – something that SMITE and a few others have also done.
While the game entered Early Access in 2016 and progressed to open beta in early 2017, it never hit 1.0 and apparently never managed to capture a large enough audience, despite a large number of major updates to the game and actually being pretty good.
Epic have resolved to directly provide refunds to players that request them, whether on PC or PS4.
To try to make this right, Epic is offering a full refund to every Paragon player for every purchase on any platform. This refund will come directly from Epic rather than your platform provider.
To request your refund, follow these steps:
- If you’re not playing on PC, link your Epic account (create one if necessary).
- If you play on PC, or have already linked your Epic account, you can request your refund here.
We’ll continue operating Paragon servers until April 26, 2018. As the player population continues to decrease, matchmaking times and quality will further degrade.