Update 26/01 11AM GMT – EA pushed out a game update overnight to tackle a bug preventing players from connecting to servers. Most players should now be able to connect, though some issues do still linger and can be tracked here.
Thanks again for your patience everyone. Working hard to get things solved for you. You can check out the issues we’re tracking and updates on them here: https://t.co/XyNZs8Q38d
— Casey Hudson (@CaseyDHudson) January 26, 2019
The main issue impacting the Anthem VIP demo on PC and PS4 has been resolved. Anyone who has had an issue on those platforms should restart the game and attempt to join again. Our team is still working on fixes for some of the issues we’re seeing on Xbox One.
— EA Help (@EAHelp) January 26, 2019
Update 9PM GMT – It now seems as though the Anthem demo has pushed EA’s broader online services off a cliff, or at least been an aggravating factor. BioWare GM says it’s not just server load, but a bug that didn’t present in previous testing. The good news is they’ve got four weeks to sort all of this out before the game’s launch. Fingers crossed?
Turns out to not be a server capacity issue. Seems to be a different issue that didn’t come up in previous scale testing. Teams are on it… https://t.co/nnDi2xK1s6
— Casey Hudson (@CaseyDHudson) January 25, 2019
The original story follows:
Anthem’s VIP demo kicked off at 5PM today, and within minutes people were already reporting that the game wasn’t letting them log in. The problem? The servers were already full up!
Considering the number of pre-orders and the manner in which you can then invite three further players, EA should maybe have anticipated the amount of server capacity they would require, but thankfully they’ve reacted quickly and started to spin up more servers, but are doing so gradually.
Here’s BioWare community manager Darokaz:
In a separate issue, it seems that some people are getting stuck on infinite load screens. While BioWare investigate, the suggestion is simply to restart the game and see if that lets you get back into the mission… you know, so long as the server you were on doesn’t then fill up!
We're looking into the infinite loading issue with the #AnthemGame demo. In the meantime, try relaunching the game and rejoining your mission to see if that helps you.
— EA Help (@EAHelp) January 25, 2019
Source: Anthem Reddit,
leeroye
BF5 is not working either. Well done EA, slow clap!!