UPDATE: Everything seems to be working now.
Our sites and services are back to normal. Thanks for all your reports!
— EA Help (@EAHelp) February 18, 2020
DICE’s Ben Walke has tweeted that EA is having problems with servers across multiple games including Star Wars Battlefront II. EA have also just this minute confirmed that there is a problem but rather amusingly whatever the problem is, it’s screwing up their help services as well.
We're aware of a problem currently impacting EA and EA Help services, so you may have trouble reaching us. We're working to resolve the issue as quickly as possible and we'll keep you informed.
— EA Help (@EAHelp) February 18, 2020
Replies to the Tweet seem to indicate that along with Battlefront II, FIFA 20 and Apex Legends are also having problems and there is no indication as to when the servers will be back online. Presumably Anthem is also affected but no one would notice if that went down.
Talking of Anthem, after a a quiet few months, so quite in fact that they forgot to take down the Christmas decorations in the game, Bioware have broken their silence and discussed the future of the game.
Here is the full statement from Bioware.
One year ago, we were preparing to launch Anthem – a game that represented a big leap into new territory for us as a studio. It was an exhilarating and terrifying experience to go out to the world with something new and different, and we are grateful to all the players who have come along with us on the journey. It has been a thrill for us to see the creativity of our players in designing customized Javelins, and watching them master Anthem’s flying and fighting gameplay. I am so proud of the work the team has put into this game, and at the same time there’s so much more that we – and you – would have wanted from it.
Over the last year, the team has worked hard to improve stability, performance and general quality of life while delivering three seasons of new content and features. We have also heard your feedback that Anthem needs a more satisfying loot experience, better long-term progression and a more fulfilling end game. So we recognize that there’s still more fundamental work to be done to bring out the full potential of the experience, and it will require a more substantial reinvention than an update or expansion. Over the coming months we will be focusing on a longer-term redesign of the experience, specifically working to reinvent the core gameplay loop with clear goals, motivating challenges and progression with meaningful rewards – while preserving the fun of flying and fighting in a vast science-fantasy setting. And to do that properly we’ll be doing something we’d like to have done more of the first time around – giving a focused team the time to test and iterate, focusing on gameplay first.
In the meantime, we will continue to run the current version of Anthem, but move away from full seasons as the team works towards the future of Anthem. We’ll keep the game going with events, store refreshes, and revisiting past seasonal and cataclysm content – starting with our anniversary towards the end of the month.
Creating new worlds is central to our studio mission, but it’s not easy. Sometimes we get it right, sometimes we miss. What keeps us going is the support from players like you. Your feedback gives us guidance on how we can improve, and your passion inspires us with the courage to create. I look forward to working together with your involvement and feedback towards the best possible future for Anthem.
If you have faith in Bioware and think they can rescue the game then it might be worth buying it now, you can get a brand new copy for around three pounds now, when it relaunches I suspect it will cost rather more. Reworking the game is going to take a good while so I would assume Anthem 2.0 will be on PS5 and Xbox Series X as well as legacy consoles.