Microsoft is now offering full Cyberpunk 2077 refunds until further notice

Earlier today, Sony made the unprecedented move of removing Cyberpunk 2077 from its digital storefront following major performance issues of the game running on PS4. This move was followed by an announcement that Sony would offer refunds to anyone who had purchased the game through the PlayStation store, an exception to the company’s strict refund policy. Now, Microsoft has followed suit and will also issue refunds for Cyberpunk 2077 to anyone who purchased the game digitally through the Microsoft store for until further notice, instead of capping the time in which a return can be made. The full statement from Microsoft can be read below.

Cyberpunk 2077: To ensure that every player can get the experience they expect on Xbox, we will be expanding our existing refund policy to offer full refunds to anyone who purchased Cyberpunk 2077 digitally from the Microsoft Store, until further notice. While we know the developers at CD PROJEKT RED have worked hard to ship Cyberpunk 2077 in extremely challenging circumstances, we also realize that some players have been unhappy with the current experience on older consoles. To date, we have granted refunds to the vast majority of customers who have requested one. To request an Xbox refund for Cyberpunk 2077, please follow the steps listed on our Xbox refund page here: msft.it/6010pXEHj

– ARTICLE CONTINUES BELOW –

Earlier, it was confirmed that Cyberpunk 2077 would be staying on the Xbox Store.

“We are not in such discussions with Microsoft at the moment,” Adam Kicinski said in a statement to Reuters.

This is almost certainly because Microsoft have a promotional deal with CDPR, including a Cyberpunk branded console and the Xbox logo at the end of all Cyberpunk 2077 adverts.

Source: Microsoft Twitter

– PAGE CONTINUES BELOW –
Written by
From the heady days of the Mega Drive up until the modern day gaming has been my main hobby. I'll give almost any game a go.

2 Comments

  1. So how on earth does this work for those of us that bought the Cyberpunk 2077 Xbox One X, which included a digital copy of the game?

    • Obviously you can get in touch with Microsoft CS about that, but the most likely response would be that it would require you to return the console to the retailer, and that it would be dependent on their returns policy.

Comments are now closed for this post.