UPDATE 20.54: And we’re back. The PSN seems to be back online once more.
UPDATE 17.43: It’s not just the PSN. It seems to be linked a DNS service from Akamai which is affecting many sites including Amazon.com, HBO Max, UPS, Steam, LastPass, The Home Depot, Costco, American Express and many more. Stay tuned for more updates.
Original story below…
The PlayStation Network seems to have gone offline, or is having some sort of issue. Turning on a PlayStation 5 and you will be greeted with the message “Services are busy right now. We will be back soon.”
Downdetector.co.uk, which is always the first place you should check when there are problems, shows a massive spike in reports which you can see below.
Sony have now updated the official PlayStation Service Page and it’s a sea of red. If you were planning on doing something on a PlayStation console in the next hour or two, maybe think of something else to do.
Sony do seem to suggest that it’s not their fault as the page says “PlayStation Network services are up and running, but there are external, internet-wide issues that might affect your experience. Once these external issues are resolved, you should have no problem connecting to PlayStation Network.”
Sony have yet to announce when bandwidth throttling, which was introduced during the pandemic, will be dropped from the PlayStation Network.
President and CEO of SIE Jim Ryan penned the statement that was posted to the PlayStation blogs:
Playing videogames enables players all over the world to connect with friends and family and enjoy much-needed entertainment during these uncertain times. Sony Interactive Entertainment is working with internet service providers in Europe to manage download traffic to help preserve access for the entire Internet community.
We believe it is important to do our part to address Internet stability concerns as an unprecedented number of people are practising social distancing and are becoming more reliant on Internet access.
Players may experience somewhat slower or delayed game downloads but will still enjoy robust gameplay. We appreciate the support and understanding from our community, and their doing their part, as we take these measures in an effort to preserve access for everyone.