The attack and subsequent down-time of the PlayStation Network is a touchy subject for developers and publishers. Because of that, very few of them have been willing to throw their two cents in to the discussion. That recently changed for Capcom, when Corporate Officer and Senior Vice President, Christian Svensson, spoke out on the Capcom Unity forums.
When asked what Capcom generally thought of the PSN down time, this is what Christian had to say.
I’m frustrated and upset by it for a number of reasons.
As a consumer, I also play games online on PS3, which I can’t do… and likely my personal information is also compromised. Secondly I like to buy things in the PlayStation store and that I can’t do right now.
On a related note, as an executive responsible for running a business, the resulting outage obviously costing us hundreds of thousands, if not millions of dollars in revenue that were planned for within our budget. These are funds we rely on to bring new games to market for our fans.
In short, the hackers appear to be trying to “punish” Sony for some perceived injustice, and they’ve been effective in that I suppose. But they’re also punishing millions of other consumers and businesses which makes it impossible to be sympathetic to their “cause”.
Strong words. While I can certainly understand Christian’s frustrations as a gamer, I thought it was very interesting that he threw out a loose number to go along with his disgruntlement as an industry professional. As of thus far, it’s pretty much just been the analysts predicting how much company A and B are losing.
During their Q1 earnings call yesterday, Activision also mentioned that the PSN outage is likely going to affect their Q2 outlook but they didn’t offer any specific details or figures.