German Consumer Group Challenge Valve’s EULA

The Federation of German Consumers Organisation has given Valve a deadline of October 10th to respond to its ‘desist order’ in relation to the EULA (End User License Agreement) for Steam.

According to the group the agreement is ‘coercive’ as it requires users to waive any rights to class action suits against Valve.


The group are also trying to force Valve to comply with a recent EU court ruling regarding the resale of digital goods.

The Verbraucherzentrale Bundesverband (as it is known in Germany) said,

Valve has a new deadline (10.10.2012) to respond to our letter now. Maybe after this time we will resolve the dispute in the court.

All very serious I’m sure you will agree, so let’s lighten the mood and watch East 17 perform their classic song ‘Steam’ on Top Of The Pops.

Source: Cinemablend



  1. Don’t all EULAs waive the right to class actions lawsuits, sure Sony changed there’s to include that too

    Class action suits are great for consumers, for eg. I’m sure that’s what made MS buckle to offer 3 year warranty on 360’s

    • Yeah I think Sony’s does. Have you read the Activision EULA recently? The one in Fall For Cybertron has all the gubbins about “You are only licensing this product, you do not own this” and “you cannot resell this game” as the first points in rather big letters.


  2. That video made me very very angry. I’m not upset at all about Steam or German stuff, but ewww that video!!

  3. Interesting, this is an area that definitely needs looking at and it might even set a precedent forcing other companies to follow suit. Most of the EULAs seem too one-sided anyway, favouring the provider while denying any responsibility for their own failings. Why are EULAs even necessary – aren’t companies protected by the law just as consumers are?
    Haha – perhaps consumers should draft their own SPLA – service provider licence agreement – and force companies to sign them before doing business with them. i.e. Instant refund on any dissatisfied purchases, ability to opt out of all non-gaming related data collecion.. financial re-imbursement for any features removed.. haha :)
    Mind you i’ve never agreed to any of the EULAs, all i did was switch on my games console and kept pressing X until the game started… ;)

    • they know nobody reads the whole thing, you get a new agreement on itunes and it’ll be like 60 odd pages, nobody reads all that.
      well maybe a few people, but i bet 99.99% of people don’t.

      wasn’t it gamestation that did an experiment to check that out, where they had something like that that stated they owned the soul of everybody who agreed to their terms for an online sale or something.

      the sole reason these EULAs exist is so these companies can avoid having to live up to their responsibilities.

      i love the idea of an SPLA.

      i’d love something similar for when i pay for games, where the companies can keep the money i give them for the game, but cannot transfer it to another party without my express permission. ^_^

  4. oh my god, shellsuits, people used to wear those?

    the 70s may be the decade that style forgot, but the 90s were the decade style pulled a sickie.

  5. I think Steam could actually benefit from this if they allowed the resale of their games. They could offer a platform for it and take a X% cut from each sale. The only ones losing will be devs and publishers but they get the short end of the stick with physical resales anyways.

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