Did you pre-order Deadly Premonition from the European PSN Store when it was first put up for its pre-launch digital outing? Well, chances are you’ve been charged, and the game’s still not available for download from Sony’s (recently patched) online Store.
From what we can gather (and we’re still looking into this) PSN users were charged for the game at the end of April. That wouldn’t be so bad if the game was released in yesterday’s PSN Store Update, but it wasn’t.
“I am still awaiting a response from Sony about the continued delay to the Deadly Premonition digital release. My account has been debited and yet no communication about the delay, or any form of apology, has taken place,” says one PSN user.
Apparently users have emailed SCEE’s customer service, but are yet to receive a response.
“Sorry to say but I’m not able to provide full details of the delay,” comments Sony’s Jawad Ashraf on the PlayStation Blog. “As soon as it’s ready we aim to push it out.”
Hopefully the game appears today or tomorrow – early indications show that the pre-order download date does appear to be aiming at the 3rd or the 4th of May. It was released onto store shelves on the 26th of April. It’s available from online retailers for around £25.
Carl
…? Preorder monies are always taken a few days before the game becomes available.
hanmik
But the game isn´t supposed to unlock untill the 4th, of May..?
http://i.imgur.com/2fvamBt.jpg
Alex C
Didn’t say that before though. It was expected last week. Then Wednesday.
XisTG
A pre-order on a digital release shouldn’t be charged until the game is available. Right?
hazelam
just another wednesday at scee.
and people wonder why i’m so critical of them.
they take peoples money, and that’s all the response they think those people deserve?
is this the level of service scee thinks is acceptable?
adam orth should join scee, his attitude towards the customer would be a perfect fit there.
JesseDeya
Hardly orth like. We’re talking about a game that has been delayed at most a few days – and there is some conjecture as to whether it has been delayed at all, apparently it was always supposed to be the 4th of May.
Secondly, an SCEE rep has responded to comments about the delay and literally said sorry. Orth said #dealwithit. See the difference?
Kennykazey
On another SCEE note, are anyone else having troubles getting into the store? I keep getting an error message when launching it, if I persist it will eventually work, but it sucks and it’s been like this since the last FW update I believe.
freezebug2
There was an update patch for the store yesterday, I think it was to slow it down a bit for running so fast that you’d miss stuff. :P
Kennykazey
I had this problem both before and after that patch though. If anything it’s gotten worse.
matthangzhou
Yeah when I try and download the patch my ps3 freezes and I have to hard reset.
matthangzhou
Ironic title for another cock up at SCEE.
Broonba
Exactly the reason why I’d never pre-order digital versions, even if it was the best game ever.
Bilbo_bobbins
lol. Maybe people will learn never to pre-order digital games. It’s pointless.
countsorlof
Just checked psn, now it says it’s available for download on the 8th of may. This is rediculous.