Users Reporting PS4 Error CE-34878-0 Is Deleting Game Saves

A number of PS4 owners have taken to the official PlayStation forums expressing concern about error CE-34878-0, which could be linked to corrupting game saves causing people to lose progress. However in the same thread others are reporting that they haven’t received the error, but their saves are gone.

The error code itself seems to appear when a game crashes and boots you back to the main menu. Sony has given some advice first advising people to download any game patches before starting a game, but if the error still occurs then to back up all saves to the cloud and initialise the system which puts it back to factory settings.

We’ll keep an eye on any further advice, and would also like to hear if you have been affected by the crash or lost saves.

Source: PS Forums via CVG

35 Comments

  1. It was bad enough they released a broken game, but to still actively sell it for £60 while it remains broken is nothing short of robbery.

    There needs to be legislation in place to stop this from happening.

  2. Is it me or has this thread turned into moaning about BF4 and not the initial ‘PS4’ error code? lol

  3. I recently starting getting this error when trying to play Resogun. It would kick me to the error screen within seconds of starting to play.
    Hadn’t noticed any issue with saves though.

    Going into settings and using Initialise PS4 seems to have fixed it for me (so far). Back up your data if you do it. Info was posted by LordRoss on the eu playstation forums about page 36, I think.

    • I should have fully read the article.

  4. With about 90% of PS4 owners having PS+ most of folk will have a backups of their game saves.

    • Tried that. The strange thing is the overwrite affected the cloud saves also. As I had back up set to auto.

  5. Rumours are it might be connected to those that have replaced their hard drives to faster ones?

    • I have a 1TB SSHD and no lost saves for me (yet, knock on wood).

    • I have the errors and haven’t replaced my HDD.

  6. Nightmare! Battlefield 4. Literally a hairs breadth from the end. Saved. Had some food. Returned. Game save gone. I almost HulkSmashed as the mind crying thing happened to me with Battlefield 3. So I’ve never seen the end of them.

    Traded it for Ghosts. Same effing happened again. However, chapter select was available so jumped in that way and alas… Game save returned?!?

    Hugely frustrating. Weirdly this didn’t happen with ShadowFall??!

    I really hope this gets sorted fast as I might be tempted to tackle BF4 again. For now death to the ISA!

  7. Got my PS4 on launch day and have been getting this error since the console was a couple of days old. It was all Battlefield 4 to begin with, Now have had the error a couple of times on Need for Speed and also lots during free roam on Lego Marvel.

    Fortunately It’s only crashing back to OS main screen and my saves are fine. I had just assumed that it was just a bug in the games. But now the reports are coming out I admit that I’m getting a little concerned. Initializing the who system seems very drastic especially when it seems that this looks to be something small, it has to be a firmware update or software bug with how widespread this is.

    It really hit home earlier though as I was looking at this article with the Wife earlier I explained that we’ve been having this error lots and also that the `Share` feature isn’t working properly anymore, often i’ll go to share something awesome to find that it hasn’t been recording the session.

    I Hope Sony hurry and get to work fixing these issues.

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