It’s only been a little over a month since the PlayStation Now beta expanded to anyone and everyone in the US with an internet connection capable of streaming games off the cloud, but Sony already claim to have a pretty good idea of how well people are enjoying the service. In a recent interview with Game Informer, Sony’s VP of Network Entertainment, Eric Lempel, talked about how satisfied users are so far.
One of the big metrics for us is the experience the users are having because this is a really unique proposition. And the feedback that we’re getting is overwhelmingly positive. More than 80 percent of our consumers are saying they’re having a really good experience with the games on the service so we’re off to a really strong start from my perspective.
At first glance, it’s easy to take that number as a negative. Having 20% of your paying customers tell you they’re not entirely satisfied with the service seems a little tough to swallow. On the other hand, with broadband network environments being what they are – often very unstable – 80% is a pretty big number, particularly when you think about how much they’ve been charging for some of the available games.
Speaking of pricing, Lempel also noted again that they’re not always completely in control over what games are being offered at certain prices, with the publisher of the game retaining the majority of the power to price as they see fit. He also pointed out that a new $1.99 model for 4 hour rentals is working its way out now. That price won’t necessarily cover every title, but that’s a little easier to stomach than $3.99 or $4.99 for such a short time with a game.
If you’d like to read more about PlayStation Now, TSA’s lone staffer in America had a chance to go hands on with it last month and you can read the results of that trial right here.