Even the perfectionists at Rockstar aren’t immune to bugs. Although considerably better than last year’s launch of GTA Online, those returning found out that if they hadn’t played the game since last year, then their account would not transfer over as expected.
Rockstar have released a patch for the PS4 version of the game, which is over 1GB in size, and should be available everywhere now. This patch addresses all of the transfer issues, meaning you’ll be able to get your character, and the patch will be available on Xbox One soon if not already.
You should be able to download the patch without issue, as Sony have increased the number of servers to download it from, but if you run into a CE-32937-4 error, then you’ll just have to try again. Rockstar are now listing the issue as resolved, however.
For more on the new versions of GTA V and GTA Online, check out Peter’s thoughts on the re-release.
Source: Rockstar Support