Helldivers 2 update 1.000.10 targets Quickplay fix and extract civilian mission difficulty

Helldivers 2 header artwork

Arrowhead Game Studios has released the first patch of the week for Helldivers 2, once again looking to patch up some crashes and improve the game’s embattled servers to help with Quickplay matchmaking, capacity and more. As always, though, the game servers are totally filled, with the now familiar “Severs at capacity. Please try again later.” error.

As has been consistent since the weekend, Helldivers 2’s servers max out with around 400,000 players on PC via Steam, with an unknown number of PS5 players on top of that. This seems to be the limit of what Helldivers 2’s current server architecture is capable of, but Arrowhead are making gradual progress to remove bottlenecks, improve the consistency for those able to get in, and are certainly hoping to increase capacity where it’s possible – there’s always going to be a tricky juggling act with databases, live servers and more, so it’s not just a case of spinning up more server instances.

In a message posted yesterday, Production Director Alex Bolle explained the plan for the week:

We have improvements rolling out this week focused on the most serious problems in the game: login, matchmaking, and server load. You will see one update for PC and PS5 tomorrow [Tuesday 20th], though please keep in mind that no single update will solve all the issues. Rather, we will be making continuous improvements over the days and weeks to come.

We’re all working hard to make sure that the game is a stable place to spread Managed Democracy to every planet in the galaxy.

Thank you as always, Alex B

Patch 1.000.10 has implemented a fix for quickplay matchmaking on PC, though notes that this can still struggle and fail on PS5. Should it fail, then there’s now an automated retry system. There’s also more general improvements to the client to backend communications to help with better server performance.

Also, as emerged with the recent in-game event to defend planets from the Automatons, the extract civilian mission was seen as being too challenging when compared to the variant against Terminids. This has been adjusted.

Here’s the full patch notes.

PATCH 1.000.10 (PC & PS5)


  • Fixed crash when replicating ragdoll momentum.
  • Fixed crash when replicating destructions.
  • Fixed crash when displaying the mission end rewards.
  • Resolved a 100% block issue for quickplay matchmaking on PC
  • Tuned extract civilian mission difficulty.
  • Improved the way that we handle platform authentication to avoid things like the black screen issue at startup.
  • Improvements to our client > backend communication for better backend performance.
  • Implemented an automatic retry mechanism to quickplay.
  • Added proper login error message for error “10002038.”

Known Issues These are issues that were either introduced by this patch and are being worked on, or are from a previous version and have not yet been fixed.

  • Login rate limiting when many are logging in at the same time.
  • Players can become disconnected during play.
  • Rewards and other progress may be delayed or not attributed.
  • Various UI issues may appear when the game interacts with servers.
  • Pick-up of certain objects in-game may cause characters to freeze in place for an extended period of time.
  • Other unknown behaviors may occur.
  • Japanese VO is missing from intro cutscene and Ship TV.
  • Armor values for light/medium/heavy armor do not currently function as intended.
  • PS5 players may still be unable to use quickplay.

Source: Helldivers 2 Discord, Helldivers 2 Zendesk

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