The PlayStation Network is experiencing problems with Sony reporting services as offline. PS5, PS4, PS3, PS Vita, the PlayStation Store and app are all affected.
It seems the service started having issues around 1pm BST but Sony only updated the Status page just after 3pm. Amazon web services are to blame, and they have allegedly fixed the issue, with some users are managing to get online, but the majority are still having problems.
Amazon say they have fixed the issue but Sony has not given any indication of when services will resume. We suggest you keep an eye on the PSN Status Page.
Between 3:55 AM and 4:15 AM PDT, we experienced connectivity issues that impacted connectivity to the US-WEST-2 Region. This impacted multiple AWS services in the Region. Some customers may have also experienced issues accessing the AWS Management Console, with connection timeouts and unresponsive pages. Connectivity within the Region was not affected. Our engineers were automatically engaged at 4:01 AM PDT, and immediately began investigating this issue. We identified the root cause as an issue with networking devices responsible for network routing from the Region to the Seattle Metro, and began working in parallel on multiple paths to mitigate the impact. We took mitigation measures that led to initial recovery at 4:15 AM PDT. As the network continued to stabilize following our mitigation actions, a brief reconvergence event occurred between 4:47 AM and 4:59 AM PDT. During this reconvergence period, some customers may have experienced intermittent connectivity issues to the Region as network routes were re-established. By 4:59 AM PDT, all routes had been fully restored and service metrics returned to pre-event levels.
