Sony Offer Free ID Protection in US, EU Soon

We’ve seen a marked increase in the output from Sony HQ. First, we got word that they had entered the final testing stages. Then Howard Stringer spoke out and we got this news of complimentary ID-theft protection.

The scheme, only offered to those in the United States, will give users the following benefits (among others):

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  • Cyber monitoring and surveillance of the Internet to detect exposure of an AllClear ID Plus customer’s personal information, including monitoring of criminal web sites and data recovered by law enforcement. If his/her personal information is found, the customer will be alerted by phone and/or email and will be provided advice and support regarding protective steps to take. The customer will also receive monthly identity status reports. Debix works with an alliance of cyber-crime experts from the government, academia and industry to provide these services.
  • Priority access to licensed private investigators and identity restoration specialists. If an AllClear ID Plus customer receives an alert, or otherwise suspects that he/she may be the victim of identity theft, the customer can speak directly, on a priority basis, with an on-staff licensed private investigator, who will conduct a comprehensive inquiry. In the case of an identity theft, the customer can work with an identity restoration specialist to contact creditors and others, and take necessary steps to restore the customer’s identity.
  • A $1 million identity theft insurance policy per user to provide additional protection in the event that an AllClear ID Plus customer becomes a victim of identity theft. This insurance would provide financial relief of up to $1 million for covered identity restoration costs, legal defense expenses, and lost wages that occur within 12 months after the stolen identity event.

Users will receive an activation email in the next few days and will have until June 18th to confirm their entry into the scheme.

We think this is a great idea and should go a long way to alleviating consumer fears after the PSN attack left personal data exposed. After last weekend’s humble apologies we had another quiet week from SCE but now they seem to be more ready to talk and the news is getting more and more positive.

SCEE have said that they are trying to tie up loose ends on a similar deal for their region but, understandably, it’s taking a little longer due to the number of countries involved.

Source: US and EU PS Blogs

 

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31 Comments

  1. I wonder what this will cost them, and what does it cost per user. Well done all the same. But Im sure there will be a few who will still complain.

  2. Sounds a great idea, I’d be pretty chuffed if UK users were offerred an Experian ID Theft portection policy. I’m guessing localisation of European countries will probably get in the way though.

    • yeah experian would be a suitable company with their reputation and long standing in the insurance sector. Localisation has been a barrier to implementing the system and the conditions each countries have. Hopefully, they will have in place a similar or exact scheme like this.

  3. I wonder which UK company SONY will approach for the Free Identity Protection. Lloyds TSB are offering a £7.99 a month….

  4. This is certainly going to help entice people back to using the PSN

  5. Great move. This just shows that Sony cares about customer trust.
    I hope we get something similar.

  6. i was totally expecting it to be a free 90 day trial of something or other but they package the US have is actually really impressive if something similar is put in place here (and realistically to keep the EU crowd happy it will have to be) then it’s a really good job by Sony.

  7. The best thing Sony can do, hope the news outlets like the BBC pick up on this. Sony really need it.

    • I really hope they do get some good press for this; it must be costing them millions.

  8. Good Idea, but once again the US gets prederential treatment, surely it would have been better to try and organize a scheme globally before announcing this so your already alienated fans do not become even more so!

    • Edit scratch that, I didn’t see the very last paragraphy.

      • “prederential” and “paragraphy” are now my two favourite words. I wish they were real :(

      • Shakespeare made up loads of words. Who says you can’t?

  9. This is a good thing, I’ll just be cacking myself on the first month to see what turns up.

  10. Good idea, but I don’t fancy giving my details again for them to lose them, again.

    • ps. I was kind of joking, it looks like a good scheme to keep us coming back and using PSN

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