The PSN Store Is Down Unexpectedly – Error 80710D36

Don’t be too alarmed, but there are reports that the parts of the PSN have gone down unexpectedly. More specifically, the Store seems to be kicking up an error message and not allowing access from PS3, Vita or Web. Comments are flooding in to the Blog, with no official response just yet.

We would often get prior warning if there’s maintenance planned on the Store but as far as we’re aware, this isn’t scheduled. The error code people are seeing is 80710D36, which is characteristically vague but seems to simply be the “unscheduled Store Maintenance” error code that people have got in the past. It also surfaced around attempts to change the account password.

There is some speculation that this might be tied to expected protest hacking attempts that have been threatened against banks and large financial institutions in the United States. Given the PSN’s history, it’s natural to fear the worst at every unexpected error code but we’d urge patience and calm until we know more – it’s much more likely to simply be a bit of unscheduled tidying up.

Update: It looks like this problem is with the wider network, rather than simply the Store, for many people – reports that some can’t sign into the Network at all. Apparently SCEE is “looking into it” but the Japanese Sony site has posted that things are currently off.

17 Comments

  1. I had problems logging in around the time this article published, but i managed to get in around 12pm.

  2. Every time I see a post about the store/network being down I connote instantly thinking of 2011 *sits in the corner rocking backwards and forwards*.

  3. runs off to Xbox…….

    …….shame I traded it in Saturday……

    runs off to ps plus game collection …

    :D

  4. To fix this error Reset DNS Settings:

    The DNS Settings are related to the Internet. Change them in the following way to fix error 80710d36:

    1. Go to Network Settings.
    2. Go to Internet Connection Settings | Custom | | Manual Settings.
    3. Scroll down and select DNS Settings | Manual.
    4. Specify the following values:

    Primary: 8.8.8.8
    Secondary: 8.8.4.4

    5. Select OK.

    For more solutions visit:
    http://www.ign.com/blogs/alishathomaz/2013/07/29/error-80710d36/

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