PS4 Update 2.04 Causing Issues For Some Users

It seems Sony has just released firmware update 2.04 for the PlayStation 4. The update clocks in at under 300MB and although my attempt to view the details of the firmware update in the browser got me an ‘access denied’ message on the PlayStation website, it would seem this is another stability update.

Unfortunately, although I was notified of the update when I signed in to my console, I received multiple error messages during the initial download, and then again after it finished but before it actually allowed me to update. Once it finally did finish, my console wouldn’t connect to PSN for several minutes after it rebooted. A quick trip around the internet sees others having the same issue, with many gamers reporting error message SU-30709-0 during the update, which is apparently an error message related to a firmware issue.

To be fair, my console did eventually update and reconnect and seems to be fine now, and no doubt these troubles will be ironed out in the future, but if you haven’t updated yet it might be worth waiting until this is resolved. If you did turn on your PS4 this morning, let us know how the update went for you in the comments.

Quick update: Sony just noted via Twitter that they’re aware of the issues some people are reporting.

34 Comments

  1. So just to clarify, what is the advice with this one? Hold off until its definitely fixed, or take the chance & see how you get on?

    If the former, will this affect online play?

    • As a small update, I wanted to play some destiny last night, so I had to take the plunge & install.

      All was fine at my end (which I appreciate won’t help those that have had issues, but still).

  2. Just updated,no issues at all.

  3. Just got home now and updated – all good here.

  4. I had absolutely no issues with the download of firmware update 2.04, Then I started playing BF4 Multiplayer on PS4 and kept losing connection to PSN and EA etc. I experienced excessive rubber banding while playing BF4 online and kept losing connection every time I started a round after around 20 to 30 seconds. My internet runs at a stable 10.1Mbs Download and 1.8 to 2.0Mbs Upload. All my other systems internet connections are running perfectly fine. I rebooted my system on numerouse occassions but to no avail. My PS3 did an automatic update this morning but I have not checked if there are any issues there yet.
    I certainly hope the so called few users who are experiencing problem are not held as a minoity and shelved for later investigation.

  5. Got home last night and started ps4 up to check on issue with the update i was experiencing after the initial update installation, lo and behold all was well, no more issues and working great, thanks to all the peeps who posted and offered advice on what to try, although i did nothing at the end, but turn it back on, i still apreciate the people who took the time to post possible solutions.

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