Sony: “Firmware Updates Are Not The Cause Of The Reported Failures”
Didn't you know? It's the magic pixies.Published 18/01/2010 at 16:45 by nofi
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Much has been said over the weekend regarding the alleged ‘bricking’ of PS3s due to Firmware Updates, so much so that Tuffcub took time out from his busy schedule of banging together cheesy dance music to let us know that the situation appears to be getting worse, and that we should get TSA’s best man on the case. Well, sadly, everyone else was busy, so you’ve got me.
The thread everyone’s on about is this one, which started back in November but is still going strong today. Essentially, those affected are blaming two things: Modern Warfare 2 and Firmware 3.10, and reports range from the PS3s crashing at the end of games to dying completely. This isn’t just anecdotal heresay from a few forum goers, though, this appears to be lots of people, including at least one member of TSA’s rather beautiful and nicely turned out staff.
Sony, however, are adamant it’s not due to the firmware. “We apologize for any inconvenience that you are having at this time,” they’ve said to those affected. “Sony is aware that some individuals have reported experiencing system failures after downloading recent firmware updates. However, Sony has investigated the nature and frequency of these reports and based on that investigation, Sony believes that firmware updates are not the cause of the reported failures.”
And 3.15 didn’t fix it either, we’ve had reports in that Modern Warfare 2 has crashed six times since the latest update went mandatory. The limits of my investigative journalism are reached early, and thus that’s as far as I go on this one, but we’re assuming some of our readers (in addition to those in our forum) will also have been affected, so let us know in the comments if you’re getting the freezing. Shame, eh, just as the UK warms up, our PlayStations go the other way.
Comments
Please note that all comments are the opinion of the individual author and not TheSixthAxis.
iNsAnE_gAmInG | 18/01/2010 16:48
* Banned *
-1930 TSA Points | Member since: Jul 2009
It seems we will never be able to prove FW updates as the cause.
Oh and Nofi. Not to be rude but can you please reply to my comment on the trophy hacking article because I am desperate for your explanation (no malice intended though honestly).
seedaripper1973 | 18/01/2010 17:36
Member
1733 TSA Points | Member since: Forever
bloody hell!! dont tell me the ban hammer has struck good ol’ insane gaming!!
I’ll havbe to investigate what was said, mainly cause im a right nosey old git..fingers crossed its temp mate
seedaripper1973 | 18/01/2010 18:02
Member
1733 TSA Points | Member since: Forever
Oh, didnt realise he was 15…(dont ban me for being ageist)
Daywalker | 18/01/2010 21:43
Member
543 TSA Points | Member since: Jan 2010
Oh my. I may have got him banned. Oh well, he did take it a bit too far.
seedaripper1973 | 19/01/2010 00:02
Member
1733 TSA Points | Member since: Forever
I think it was because of being a bit rude to a soldier chap, on the hacking article posted earlier..but on the flip side, HOW COULD YOU!! a child of broken dreams and promises, now cries himself to a restful slumber, with the same recouring dream of…WHY?
ahem…oh well
hannes_truce | 18/01/2010 16:50
Member
2920 TSA Points | Member since: Sep 2008
I’ve got used to my PS3 crashing at least once a day since FW updates and playing MW2. dunno which to blame. I even opened up my ps3 to check for pixies but they must’ve legged it.
gnipper | 18/01/2010 16:51
Member
709 TSA Points | Member since: May 2009
Sony “believes” that firmware updates are not the cause of the reported failures.
Believes.. believes – does that mean they dont know. Shortly after the previous FW update my PS3 died. Along with at least 3 or 4 other people that I know…
I had my slim do a “solid” freeze on me last week – i.e. none of the buttons work and I had to resort to unplugging my cable to get it to reset. What mammoth task was I doing to make my PS3 freeze??? Watching a DVD. Just a DVD, not even Blu-Ray. Come on Sony, sort this out – even my 10 year old DVD player doesnt freeze for no reason!!!
Agony is my name | 18/01/2010 16:52
Member
1660 TSA Points | Member since: Aug 2009
Its the ac adaptor, the PS3 even said so!! by turning the system off while the PS3 is turned on it could damage the system.
Problem solved right!?
cam the man | 18/01/2010 18:08
Member
2071 TSA Points | Member since: May 2009
I take it you mean turn off by the switch on the back of the PS3?
Divine | 18/01/2010 16:56
Member
746 TSA Points | Member since: Oct 2008
The browser still freezes on every other webpage. Can’t say I’ve noticed any game freezes though.
Colinbarr66 | 18/01/2010 17:39
Member
1022 TSA Points | Member since: Mar 2009
I get this all the time. Unbelievably annoying.
double-o-dave | 18/01/2010 16:58
Member
995 TSA Points | Member since: Nov 2008
I mentioned in the forum earlier my PS3 has hardly ever froze but has done 6 times this weekend since I installed the latest firmware update.
No buttons work I have to use the power switch to restart it and whats even more annoying is I had 22 kills online on Uncharted 2 then it suddenly froze solid god dam it!
morbo1993 | 18/01/2010 16:58
Member
144 TSA Points | Member since: Dec 2008
Anyone have any idea whether this problem is solely for Slim users? i have an original 60 gb, so does all of my friends too and none of us has experienced it
double-o-dave | 18/01/2010 17:06
Member
995 TSA Points | Member since: Nov 2008
Mines a 60gb so yes, if that is the problem of course.
cc_star | 18/01/2010 17:01
Team TSA: Writer
7895 TSA Points | Member since: Forever
Sony haven’t been bought to account over the unreliability of the hardware yet, and that would be far easier to prove than a ‘is it or isn’t it’ FW problem.
parker | 18/01/2010 17:01
Member
1034 TSA Points | Member since: Apr 2009
Pfft, I can’t see them admitting it even if it were true.
“Yeah, it’s true. That update we force you to download broke your PS3.”
=/
yobrenoops | 18/01/2010 17:02
Member
474 TSA Points | Member since: Nov 2008
Surely the fact that this revolves around one specific game, MW2, implies that its bugs with the game rather than bugs with the firmware.
Pitcher-T | 18/01/2010 17:25
Member
424 TSA Points | Member since: Jan 2009
I agree, surely if a game is breaking/freezing then it’s the game to blame not the system. If a single DVD is jerking do you blame the DVD player, lol.
Sir_Jay | 18/01/2010 17:06
Member
15 TSA Points | Member since: Dec 2009
i’ve noticed recently that my PS3 constantly crashes when i play MW2 online. I downloaded firmware 3.15 the day it was released and only since 3.15 have i noticed the problem. My PS3 crashed over six times in one evening. i have noticed a pattern with the crashing tho, it tends to be after a game or just after i access the xmb to send a message to a friend. Either way its friggin annoying cause i have to turn the PS3 off using the on/off switch at the back.
Sir_Jay | 19/01/2010 08:50
Member
15 TSA Points | Member since: Dec 2009
Just to add to my comment, my brothers 60gb PS3 crashes and not even our 250gb Slim escapes the crashing. All on firmware 3.15
dentarthurdent | 18/01/2010 17:19
Member
80 TSA Points | Member since: Oct 2008
updated this morning and now God of War crashes every time at the Road to Athens. have to shut down and restart but it won’t go any farther.
DR-DAVROS | 18/01/2010 17:24
Member
200 TSA Points | Member since: Aug 2009
Nice to have a link to my post (Thanks Nofi)
Also nice or at least it makes me feel slightly better that its not just mean, thanks to all that replied to my post.
I just have my fingers crossed that its not serious.
I’ll keep my eye out for more news on this matter SONY must know theres an issue somewhere I just wish they would come clean.
DR-DAVROS
Carl | 18/01/2010 17:26
Member
735 TSA Points | Member since: Jan 2009
“Must has been said over the weekend”
WAT
parker | 18/01/2010 17:31
Member
1034 TSA Points | Member since: Apr 2009
Replace “Must” with “Much” = Sorted.
ShovellyJoe | 18/01/2010 17:29
Member
1203 TSA Points | Member since: Oct 2008
My PS3 signed me out and then froze of the XMB literally 2 minutes before I came here. Am I fooked? I daredn’t turn it back on now. D: