We picked up on stories circulating (some first hand via TSA writers) earlier in the week that Nintendo’s new 3DS was crashing with what’s since been dubbed the ‘black screen of death’ by some.
Although there’s no ‘death’ involved – the worst that happens is you need a reboot and you lose any progress since the last save – it is frustrating, and although we’ve only personally seen it happen with two games there’s been no real word from Nintendo about how to fix the problem other than the usual ‘try the latest firmware’ line we’ve seen around the ‘net:
“If anyone is experiencing any problems with their Nintendo 3DS console, we recommend that in the first instance they download and install the latest system update, now available online,” said a spokesperson on Monday.
However, as the problem settles and people stop overreacting, it’s clear there’s a pattern emerging – and it seems to be linked to whether or not your Wi-fi connection is on.
We don’t know much more yet, but from taking samples from various message boards (including NeoGAF) the general consensus appears to be that most, if not all the crashes, happen when the 3DS’ network slider is at the ‘on’ position.
Any 3DS owners out there like to help verify this for us? It’s obviously something we’re hoping can be fixed via a new firmware update, but in the meantime at least we can try to figure out any constants.
It’s also worth reiterating that any such crashes are few and far between, some of us haven’t seen any at all and the vast majority of users are perfectly happy.