PSN Store Goes Down, Error Code 80710D23

Having problems getting onto the PSN Store just now? You’re not the only one – it’s been struggling under the weight of heavy traffic since late afternoon.  Round about the time that the Black Ops map packs appeared.

“This issue is directly related to high traffic,” PlayStation are telling us.  “We advise consumers to refrain from attempting to access the store until the issue is resolved. We will notify you when normal service has resumed. For now, accessing the store will only serve to prolong the issue.”

They also advise that you don’t contact Customer Support about this issue.  “They will be unable to provide any further information and you may be waiting a long time to speak to an agent.”

We don’t know whether some users are questioning multiple transaction costs, but there’s a bulletin about that too: “Once the Store issue is fixed,” say PlayStation, “we will investigate any multiple purchases of the same content made.”  Community team leader MusterBuster says that his suggestion is that you “wait until tomorrow morning and check your bank statements.”

It’s all a bit rough. Expect to not be able to verify your online pass for some games, and there might be some issues with PlayStation Home items and the Account Management screen.

The PlayStation community team are on the case with all official updates – check here for the latest or follow MusterBuster for more.

42 Comments

  1. All seems to working now.
    Finally downloading my first Strike DLC and i don’t appear to have been charged multiple times.

  2. Embarrassing. Again.

  3. Store is back up, via Playstation twitter saying all fixed. Although still having issues purchasing. Won’t let me get Dead Space DLC :(

  4. Mines been fine all nite :p never downloaded the pack though

  5. Oh well. Mine seems fine at the moment except trophy syncing.

  6. Homes coming!!!!!!!!!!!!!!!

  7. Both my acccounts stopped working US & EU at least it stopped me spending money

  8. off topic but when & why has the TSA point system been changed

  9. FIFA has been having trouble all night, due to the PSN not recognising the user having used to Online Pass previously. So Ultimate Team was unplayable for most of the night.

    Unbelievable if I’m being perfectly honest

  10. Yeah, store came back up, I purchase Dead Space, get charged 3 times.
    Yes, my fault, I know I’m an idiot. *facepalm*

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