Having problems getting onto the PSN Store just now? You’re not the only one – it’s been struggling under the weight of heavy traffic since late afternoon. Round about the time that the Black Ops map packs appeared.
“This issue is directly related to high traffic,” PlayStation are telling us. “We advise consumers to refrain from attempting to access the store until the issue is resolved. We will notify you when normal service has resumed. For now, accessing the store will only serve to prolong the issue.”
They also advise that you don’t contact Customer Support about this issue. “They will be unable to provide any further information and you may be waiting a long time to speak to an agent.”
We don’t know whether some users are questioning multiple transaction costs, but there’s a bulletin about that too: “Once the Store issue is fixed,” say PlayStation, “we will investigate any multiple purchases of the same content made.” Community team leader MusterBuster says that his suggestion is that you “wait until tomorrow morning and check your bank statements.”
It’s all a bit rough. Expect to not be able to verify your online pass for some games, and there might be some issues with PlayStation Home items and the Account Management screen.