Earlier today we brought news that Sony would be providing a year’s free identity theft insurance to US PSN users in the wake of the recent attacks, and the company have now given a bit of an update on how that will work here in the EU.
Writing on the PlayStation Blog, Nick Caplin, SCEE Head of Communications had this to say:
As I have explained previously, creating a similar [identity theft protection] offering for the many countries within the SCEE region is a very complicated process. Each country has a different way of handling identity theft; some offer relatively sophisticated services whilst others are much more modest.
We are currently in the process of identifying how we manage this situation and once the programme is ready to launch, we will provide details of exactly which services are available in each country and explain how to sign up. We hope to do this early next week.
Caplin also gave a little more information of what exactly will make up the ‘Welcome Back’ package that will go live when the Network returns. PS3 users will be able to choose two games from a list of five, whilst PSP users will be able to choose two from a list of four. It’s unclear if the PS3 games will be full downloads like the ones that have recently begun appearing on the Store, or just the smaller PSN titles, and equally it’s not mentioned if those who own a PS3 and PSP will be entitled to both offers, a choice between them, or a mix of the two. The package has previously been confirmed to include a free 30 days of PlayStation Plus and extensions to Plus and Qriocity subscriptions.
As far as when the Network itself will be back up, Caplin gave no further information: “Please be assured that we are continuing to work around the clock to have some PlayStation Network and Qriocity services restored and will provide you with specific details shortly.” The last we heard, the plan was to get limited access online by the end of this week.
Source: EU PS Blog
Charmed_Fanatic
wow thats alot more then i thought they would <3 Sony
yourwifemykids
i think if sony offeer us 5 crap games that are not worth buying i think it shows how sony feel about there customers but so far i think sony have been really fair to us updates have been informative and up to date i know people will say but it took days o inform us why psn was offline but in the article today from there ceo it tells you why everytihng happend and why we wasnt informed the same day so far sony are doing a good job at mending the ps3 name
kivi95
People like diffrent games so their will probably be some people who will still complain.
sesameseed
Spelling, punctuation and grammar FTW!
yourwifemykids
ive just turned up for the motorstorm meet were is everyone ive been waiting in my big rig for ages now???????
yourwifemykids
still waiting
yourwifemykids
going home
GoldenCannon
This is awesome news, it is extremely generous of Sony to offer so much for free and considering PSN is already free to play. Go Sony! This is why you will always be number one. It goes to show that Sony really knows how to look after their customers. I will suppport you and purchase more of your products
8BALL
just not by credit card:)
sesameseed
lol *kupo*
unclebob
What?
Sony may have been culpable in losing your details to nasty-types.
Apologising & offering ID protection are the minimum requirement
Goodwill gestures are common business practice to stop people trash-talking your brand, that’s why shops raise credit notes etc when they balls-up
It’s all just good business sense, they’ve not gone overboard, its not generous. It’s just the right thing to do.
Darksidesystems
Great news! Now all we need is for Xbox Live(!) to go down for a bit. I don’t mean in a malicious kind of way but it’ll shut my fanboy boss up for a bit about how you get what you pay for and all that.
“Do you own both machines? No? Then be quiet until you have a worthwhile opinion.”
(I do own both before anyone starts!)
a inferior race
I’m more interested in the identity protection to be honest. As it is only this will continue to make the PS3 my dominant console over my Halo box.
Darksidesystems
I remember when the hottest Sony news on TSA was all about the whispered majesty of the NGP… I miss those stories… please can they come back soon instead of all this hacking sadness?
Bladesteel
A discount on an NGP would be an awesome welcome back offer. Hopefully now Sony feel that their brand name needs to be boosted by a low launch price.
matthangzhou
I don’t see how anyone can complain really. As others have said yes it’s a free service and it sucked it being down however the T&C’s clearly states that they aren’t obliged to do anything. So a months ps+ is enough to compensate people who have but the ID theft protection is great plus at least 2 games is extremely generous in my opinion.
Let’s get cracking Sony!