EU PSN Store Still Having Starhawk Problems

Looking into it... still?

A week ago, Starhawk launched on the PSN Store or at least it was supposed to have launched. Instead, European users were greeted with what looked like an incomplete update. Upon visiting the PSN Store and clicking through to the Starhawk section, it seems that the majority of content is unavailable with eight out of twenty items not being selectable, or even displayed.

Soon after last week’s update, Dylan Jobe, President of Starhawk’s developer Lightbox Interactive, Tweeted that SCEE were aware of the issue and working on resolving it.

To get around the issue, users still need to search the store for “Starhawk” and then the three different versions of the full game along with all the DLC is available to download. Don’t forget Starhawk DLC will always be free to PlayStation Plus subscribers, and new maps will always be free to everyone making it a great value proposition if you do download it from the store.

[drop2]Having to search for the content in order to download it may not be the biggest issue to fans of the game who will more likely persevere to get what they want using the “workaround” to download the free and premium content, but a store isn’t just a repository for obtaining the items you know you want, it’s obviously a storefront too, where browsers turn into buyers. It also seems bizarre that Starhawk hasn’t been added to the PlayStation Plus section of the store, somewhere many people probably visit on Wednesdays to see what new content is available to download as part of the subscription. In short, a great promotional area of the store.

Starhawk’s ‘missing tile’ issue, and the seemingly unavailable content it causes alongside the lack of advertising of Starhawk in the PlayStation Plus section all add up to another missed opportunity for a Sony published product. This comes a week after ex-PlayStation PR staffer, Will Powers accused Sony of sending first party titles out to die.

Whilst that’s not linked to SCEE in any way it just adds to the overall perception that when it comes to promoting their own titles, Sony’s efforts sometimes fall short.

This isn’t the only issue facing the EU PlayStation Store at the moment, as there’s the ongoing mystery surrounding absent titles such as Counter Strike: Global Offensive – a situation not helped by a continued lack of communication from the team. It’s this kind of thing that ensures SCEE aren’t often cast in the best light.

16 Comments

  1. I checked out the PS+ section last night and was able to ‘purchase’ all the free starhawk stuff with no fuss :s

    • Unfortunately the PS+ section doesn’t have all of the DLC in it. The Mire Prospector DLC is isn’t, and that’s the one I know about. I think there are a few others are missing.

  2. this isn’t just a Starhawk issue, those empty boxes have been appearing on the store for weeks, and they still keep appearing even though they keep saying they’re fixing them.
    the only fix they did manage to put up was to divide part of the store up into small subsections with five icons in each.

    typical of the half arsed way scee do just about everything.

    • ooops read ur comment after i posted.
      It’s a bit of a pain having to check each unmarked box every week.
      It appears new content is being placed in first box, but the random approach i mentioned, means i feel i need to check each one, as there is at times, no order in their logic & now i dont trust them to do things in an orderly manner anymore. A very odd team they have managing their revenue application. It ultimately falls to the head of the dept, to see & act, on these & other sloppy errors. (me, i’d be firing & hiring.)

  3. Sounds very similar to prev empty boxes in P+ section, that has recently been fixed, by adding multiple boxes with a set amount of content in each, enabling it to load up. (Naturally in their infinite wisdom, content is randomly placed in each box, no order whatsoever. Extremely sloppy, lazy & unprofessional imo.)

  4. Firing a bit harsh, but i’d give people a shake.

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