Update: Sony have tweeted that this should now be resolved. Obviously, if it’s still being a bit poo and not letting you download, you should complain at them some more.
The issue with Everybody's Gone to the Rapture in PS Store should now be resolved. Let us know if you're still having problems. @ChineseRoom
— PlayStation Europe (@PlayStationEU) November 2, 2016
There seems to be a bit of a problem with Everybody’s Gone To The Rapture, one of the free games in this months PlayStation Plus offerings. Specifically, that some people cannot download it.
We're aware of issues with Everybody's Gone to the Rapture not being available for some users. Thanks for your patience as we investigate
— PlayStation Europe (@PlayStationEU) November 1, 2016
Sony gave a further update which, well, wasn’t very helpful.
We're still looking into why some of you can't download Everybody's Gone to the Rapture. We will update as soon as we have further details.
— PlayStation Europe (@PlayStationEU) November 2, 2016
However there is a workaround, but it doesn’t seem to work for everyone.
Temporary work around for some users seems to be to add the game to your wishlist and then move it to your basket from there on computer.
— PlayStation Europe (@PlayStationEU) November 2, 2016
TSBonyman
I didn’t try EGttR as i already bought it previously. But, Tower of Monsters is working like a trial version for me, only allowed me 15 minutes play before asking me to pay for the full game.
TSBonyman
I’ll try T.o.M. again tonight.
double-o-dave
Seems to be working for me now – didn’t earlier.
mrfodder
Likewise.