Marvel Heroes Omega has been closed with immediate effect, weeks before the previously announced shut down date of December 31st. Gazillion Entertainment laid of most of it’s staff just before Thanksgiving last week and now it appears all employees have left and Gazillion is no more.
It is with great sadness that we announce the closing of Gazillion Entertainment. As a result, we are not longer able to operate Marvel Heroes Omega until December 31 as originally planned, Instead, Marvel Heroes Omega will be sunset immediately on all platforms and will no longer be available as soon as this process is completed. The company would like to sincerely thank its fans and employees for all the support over years of development and live service.
Many fans are asking for their money back from Sony or Microsoft, however the Terms and Conditions of Marvel Heroes Omega do state that if the game is closed, neither Gazillion or any third party is liable.
Gazillion may at any time and from time to time revise, supplement, suspend, modify, or discontinue, temporarily or permanently, the System (or any part thereof) with or without notice to you, and terminate all licenses granted in these Terms of Service.
You agree that neither Gazillion nor any of its affiliates, licensors, agents, or employees is liable to you or any third party for any revision, supplement, suspension, or discontinuation of the System, and termination of any license.
UPDATE: According to Reddit, Sony are providing refunds for any purchases within the game in the last the 90 days, which seems fair as the that was way before it was announced the game was closing. Microsoft are also offering refunds but on any in-game purchases, although they do say it will take a while to sort this. PC players get no refunds because they have no one to look after them, being the Master Race has it’s downsides sometimes.