Over on the official EU PlayStation Blog, Sony have revealed the details of the free, twelve-month ‘Identity Theft Protection Programme’ that will be offered to those affected by the PlayStation Network and Qriocity attack.
In the UK, France, Spain, Italy and Germany, this service will be offered through Affinion International, described by Sony as “a leader in identity protection products in Europe”.
The ‘fraud protect’ plan covers three areas, as detailed in the blog post:
- Personal Information protection
- Monitoring and Alerting Service
- Personal Information Protection Software
- Help / Assistance and guidance
- Dedicated helpline
- Victim of Fraud support
- Financial Protection
- Insurance that covers the expenses incurred in identity restoration following identity fraud
- Card Monitoring and Alerting Service
Details on how to contact Affinion and take up the service will be provided shortly, with Sony apparently still working on similar schemes for those countries not covered by today’s announcement.
Source: EU PS Blog
stonyk
don’t be fooled people. Sony is still evil I swear!!!
Question – why do people not complain so much when they have to update their laptop several times a Month due to security lapses. When laptops get hacked is it the operating systems fault for being rubbish or the hardware’s fault. either way, I need to blame someone so do I go for M$ for the operating system or Sony for the laptop. Or should I just vent all my anger on Sony for not quite telling me soon enough about the hack?
Anyway, rant over. Think Sony are looking to try and make up for past mistakes and how anyone can complain about it is beyond me.
fattyuk
Am I the only person who hasn’t worried or cared one little bit about someone knowing my information?
I haven’t changed any passwords, cancel my cards or anything like that?
so someone knows my name address and d.o.b … So what? Loads of people know that!?
Even the post man knows it.
Roynaldo
Im not worried about ID fraud too much either….sure il take it coz its free and there is a slight possibility that these hackers have the intention to use those details to buy a car in my name or whatever.
I just cancelled my card coz that is my current real money they could get their hands on and only took a 2 min phone call to sort out.
Im not convinced this hack stuff is any more doing it for doings sake rather than a lot of the scaremongering in the early days saying we are all at risk of getting mortgages taken out and all sorts of other stuff.
iamtdogg
yeah i cancelled my card, but only as it was due to run out this month anyway :)
unless people shred every single bit of paper with their details on it, are not on the voters register, do not apply for anything and only ever use their card on the psn and not anywhere else ever would it be possible to say it was anything to do with this.
GTRsannin
I haven’t been that worried anybody who wants to know my information (name, address and date of birth) can get it anyways it’s pretty much public knowledge
cc_star
I don’t care about card fraud, partly because I have zero money in my account but mainly because card companies & banks already cover you as standard
I do care about ID Fraud though because that shit stays with you for years and is an arse to sort out.
Even if you get out of paying the thousands that you ‘owe’ it can still stop you switching cards, taking out contracts, moving your mortgage, getting loans or anything else people like me have to do just to get by.
tactical20
Wish chumps would stop saying Sony are ‘generous’.
Companies like Sony don’t get where they are by being generous.
baconsarnie
A bit surprised they’ve them, thought they would use a more well known agency like Experian. Must have been a few different companies offering Sony deals on what they can offer.
moshi
12 months, I demand a lifetime protection plan. I hate you SCEE
freezebug2
This is indeed good news….I wonder if we’ll get a no claims bonus after the years up after managing to keep hidden :O}
NobbyNobbs
Is Affinion this company?
http://news.cnet.com/8301-31001_3-10430394-261.html#ixzz1MdcruzD5
minerwilly
I wont bother with this , cant see the point really . I think its Sony kind of just trying to keep the paranoid owners and Daily Mail readers happy . I never cancelled my card because without a cvv number they cant do anything .
Also when this 12 month thing expires they will probably automatically start taking money out of your bank account because i’d forget to cancel it , and if im prepared to just cancel it after 12 months then why bother having it in the first place ! I have full faith in Sony and i already am paying a monthly fee for the excellent Continuous Play service . If someone takes money out of my bank fraudulently then my bank will sort it out free of charge . I know this because i worked for Barclays for 10 years and often passed customers through to our fraud section.
apuk2004
I was on holiday when the news broke about the network going down but as soon as I returned home I cancelled my Natwest credit card as the details had been saved on the store. It was free of charge to cancel and I received a replacement over a week ago, before the network was even back up. I do worry a bit about ID fraud as potentially It sounds like Sony have accidentally handed all my private details like name address bank details, to the black market.
apuk2004
Oops pressed submit too early, stupid android keyboard…. just to add to my comments I welcome what Sony are doing to try to repair their reputation and to try and help users.