It must be an absolute nightmare working for SCEE’s Store Updates team. Dozens of territories to look after, stacks of games to schedule and legions of angry PlayStation fans.
But today’s PSN Store Update seems to have frustrated more than most in recent weeks, with the likes of Machinarium, The Walking Dead Episode 3 and the much delayed Counter-Strike Global Offensive still missing in action.
And – mostly – without commentary or explanation.
Machinarium is the strangest one. It was listed for today during yesterday’s Plus update post, and then when it didn’t look like it was coming, SCEE edited out the release date on the original post. You can still see the release date in this forum copy and paste.
SCEE representative Jawad Ashraf firstly stated (in a comment reply) that a release date “was not (and has not) been made” for the game, and said that the edit wasn’t “a matter of hiding” but to avoid confusing customers.
“The date was changed and we apologise for this,” he added. Confusingly.
Counter-Strike was meant to be out three weeks ago too – it’s out on competing formats and the US has the PS3 version. There’s still no real explanation for the delay, other than Blog Manager Fred Dutton dispelling our story about the Belgium tweet.
“We currently have no new information to pass on,” said Ashraf.
It’s a similar story with The Walking Dead Episode 3, too. Naturally the blame can’t be placed on an individual, but SCEE desperately needs more transparency here with their customers – something that’s probably more of an issue than the constant delays to certain titles.
Although we’ll let you be the judge of that.