Last week Konami decided not to fix the Xbox 360 version of the Silent Hill HD collection, much to the displeasure of gamers across the world.
It appears the backlash has reached Konamis’ PR department and a few lucky gamers who complained and still had a receipt as proof of purchase were apparently able to claim a free game as compensation.
The list of games available included Silent Hill HD on PS3 which was patched to remove the bugs.
However, it appears that the offer is not available to all. Some gamers who emailed email@example.com received an apologetic email back but not an offer of a game.
Others have been offered an exchange rather than free game:
Should you retain a copy of your receipt dated before 08.08.2012, and it was purchased new from a recognized retailer, we may be able to offer you an exchange if you no longer wish to keep your copy of Silent Hill HD Collection for the Xbox 360.
European Xbox 360 Silent Hill gamers can contact Konami using their support form, might be worth a try if those bugs are just too much for you.