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PSN: European Identity Protection Revealed
41
Details for the UK, France, Italy, Germany and Spain.
Published: 16:21, 17/05/2011 by Josh [JoshHood].
28Over on the official EU PlayStation Blog, Sony have revealed the details of the free, twelve-month ‘Identity Theft Protection Programme’ that will be offered to those affected by the PlayStation Network and Qriocity attack.
In the UK, France, Spain, Italy and Germany, this service will be offered through Affinion International, described by Sony as “a leader in identity protection products in Europe”.
The ‘fraud protect’ plan covers three areas, as detailed in the blog post:
- Personal Information protection
- Monitoring and Alerting Service
- Personal Information Protection Software
- Help / Assistance and guidance
- Dedicated helpline
- Victim of Fraud support
- Financial Protection
- Insurance that covers the expenses incurred in identity restoration following identity fraud
- Card Monitoring and Alerting Service
Details on how to contact Affinion and take up the service will be provided shortly, with Sony apparently still working on similar schemes for those countries not covered by today’s announcement.
Source: EU PS Blog
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17/05/2011 at 16:25
Member since: Jan 2011
Its a good deal, very generous of Sony. For those readers in the UK, check out these two links, you can remove yourselves from spam mailing lists and those annoying cold calling:
http://www.mpsonline.org.uk/mpsr/mps_choosetype.html
http://www.tpsonline.org.uk/tps/
18/05/2011 at 16:09
Member since: Jan 2010
Thanks for the links, hopefully there’ll be less indians phoning me up about windows!
17/05/2011 at 16:29
Member since: Feb 2011
Excellent! Although I think Sony misfired a bit with the compensation by alienating their core customers a little, they are resolving this issue really well.
17/05/2011 at 16:52
Member since: Oct 2009
But how could they posible make the core gamers happy? Without giving them money?
17/05/2011 at 17:16
Member since: Feb 2011
Discounts, although i remember now that they’re doing that as well.
17/05/2011 at 16:36
Member since: Feb 2009
The insurance is what I really want, which is good.
17/05/2011 at 16:39
Member since: Jun 2009
Its very good of Sony, but too late for me unfortunately.
17/05/2011 at 16:43
Member since: Dec 2009
have you had ID stolen or did you already take out ID protection?
17/05/2011 at 16:52
Member since: Jun 2009
well I had £1600 taken from my account in the last few days. Had to go through fraud team to get it refunded. Whether its to do with this hack I don’t know, but its too much of a coincidence I think. I have a joint account and only my card details were used. Either way, its good Sony are giving this for a year to their customers.
17/05/2011 at 18:22
Member since: Aug 2008
ID fraud usually refers to more than just using your card. That’s just card fraud. ID fraud means things like applying for credit or store cards in your name
17/05/2011 at 16:56
Member since: Apr 2010
Blimey. The hackers would be lucky to get £5 out of my bank account, such is life. God bless overdrafts. :(
17/05/2011 at 17:03
Member since: Apr 2010
If its a joint account it was probably your mrs buying shoes. No one has had their card details taken from Sony, so lets not pretend you have – you’d be the only one out of 70 million people which seems a little unlikely to me!
17/05/2011 at 17:07
Member since: Jun 2009
Shoes for that much? They better do something special for that price, like make my dinner and breakfast.
17/05/2011 at 16:41
Member since: Forever
“For over 35 years we have been helping many of the World’s largest companies delight their customers and enhance loyalty and revenues.”
Sounds like a media/PR company.
Oh, it’s Privacy Guard. http://www.privacyguard.co.uk/
17/05/2011 at 16:44
Member since: Forever
lol yeah
just been to their site and it looks like they provide solutions for other organisations to outsource to them
So a company could be including ID Protection if you buy xyz product… and the scheme is ran by these people.
17/05/2011 at 17:41
Member since: Aug 2009
Yer just whois there site http://www.fraudprotect.co.uk/ as mentioned on PS Blog,
Registered on: 10-May-2011
So it only existed for 7 days. So look like they been doing this for of 7 days.
17/05/2011 at 16:44
Member since: Apr 2010
Nice to see Ireland shafted again.
Hopefully they actually do get something for us. I’m not getting my hopes up though.
17/05/2011 at 16:45
Member since: Forever
This is what I’m interested in out of the whole saga
17/05/2011 at 16:45
Member since: Forever
I’m very pleased about this. This is one place in which Sony has excelled itself.
I want to be that guy who stands up and starts a slow, but gathering pace hand clap, which burst into rapturous applause – like in the movies.
17/05/2011 at 16:50
Member since: Jun 2009
You forgot to start the clap! I’ll start it for you;
*clap*
17/05/2011 at 19:26
Member since: Mar 2009
That’s pretty creepy, the moment I read the word “clap”, someone in my house clapped…
17/05/2011 at 16:47
Member since: Feb 2011
Sony really seem to be doing a lot for those affected by their mishap, it’s really good of them. As Johnson & Johnson proved way back when, companies that are perceived by the consumers to have put the interests of the consumer first generally end up better than those deemed to have shirked their responsibilities.
Though Sony could have handled the first couple of weeks better I have to say, in my opinion at least, they really are making up for it now. Now all that’s left to do is get some id protection for Australia, and catch the fools who caused this whole mess in the first place and resurrect the practice of public hangings Then we are about square I’d say. ;)
17/05/2011 at 17:05
Member since: Jun 2010
I won’t expect other countries to get supported. Maybe some Northern European countries and the Benelux Nations, but that’s it. Eastern Europe won’t get anything.
17/05/2011 at 19:30
Member since: Mar 2009
On the EU blog, they said they were looking into support for Poland, when someone asked.